The front desk assistants are extremely friendly and helpful. I have always felt able to approach them with any questions I have. Also, when I have put in a work order, it is always taken care of within 48 hours which is amazing! I totally would recommend living at the Hub to a friend!
Loved living at the hub! Great amenities, great location, and great staff! Never had a HUGE issue, just minor things that the staff always got fixed right away!
Amazing faculty and amazing apartments! Management is helpful and easy to work with. Looking forward to moving in in the next month and can’t wait to make the most of my time there.
Good building. Poor management . Poor hours policy. Poor public area rules , worse security , but the building it self and the rooms, rooftop or second floor are just the best in madison
Students who work at the hub are great & always a very good help! I love the amenities and the atmosphere of the apartment complex. I lived in one of the townhouses for 2 years and I have enjoyed it so much!
Overall great experience. Wonderful amenities and great location on State Street. So much to do in the building and immediate area. Only a couple minute walk from campus as well!
Lving here for 3 months so far has been a great time. One of the nicest apartments I have lived at. The amenities including the rooftop pool are unmatched
Living here was overall a good experience. Loved all the amenities and location! Staff were kind and very helpful. Awesome perks throughout the year as well.
I knew moving into the hub to expect a great experience. After living there for 6 months i was completely blown away. The apartment was great. locatons wa phenominal.
It’s pretty good diidly bittily bop the cat walked up the mop. And his palms we’re sweatet knees weak moms spaghetti he looked nervous but he keeped on forgetting what he wrote
I had a great experience at the hub, the people who work there are great and always willing to help. I would definitely recommend someone living here
The hub is rather noisy and security guards have little power to shut parties down. The rent is needlessly expensive given the area, thus driving up the rent of other off-campus apartments and greatly affecting low income students. Amenities are nice but almost always overcrowded thus greatly reducing their appeal.
Great amenities, location, perks, staff, and apartments in general. I absolutely love coming home to the Hub every day after a long day of class/work!
I love my apartment and community. Every day I am done with school or work, I get excited to come back home. And that’s exactly what the Hub is: home.
there are tons of amenities to take advantage of and a great community. However, I wish in addition to be given your apartment number that residents were told where they were in the blueprint floorplan
The hub is a great place to live! Best location close to downtown and UW-Madison. Love the amenities like the pool, workout room, community rooms.
Amenities are great, staff if intelligent and quick to respond. However. Water pressure in my bathroom was consistently much to low, and windows were not properly sealed as multiple times we would awake in the morning to the living room infested with mosquitoes.
Great amenities. Luxurious rooms. Difficult to communicate with front desk. Difficult to get answers quickly and efficiently. All front desk employees give different answers to the same questions.
nice place to live. enjoy life here! I really like to live here. At that time, I chose to live here with my friends. The life is very convenient. There are a lot of delicious food nearby, and the parking lot is great! I really like it here!
Love the amenities here. The rooms are beautiful and the location is amazing. This is a fantastic place to live! I wish that I would have signed for next year!
So engaging! The hub is very transparent and responsive. The amenities are great and I am looking forward to living in their space! Would definitely recommend
So far a great experience with Hub except for some staff members being unaware of important documentation I had questions on. Otherwise the customer service has been great
Even though I haven't moved into the Hub yet, they've been very helpful via email and the phone about any questions I have regarding the move in process!
has great amenities like the gym and rooftop pool. Absolutely love the social areas like the clubhouse during big big sports events. All around the Hub is a great place to live
I loved living at the hub Madison. People are nice and it is in a great location. I would appreciate it if I can live here again for the Fall
I love all the amenities the Hub has to offer, especially the pool and hot tubs which I use almost every day! The gym is super convenient to use and I love how I don’t have to travel anywhere to go to the gym!
Communication has been good so far. Hopefully I can move in earlier than Aug 23rd. I just don’t know what takes so long to get the rooms ready. I heard it’s pretty slow to get things fixed as well
It’s been great living here. the amenities are incredible and all staff treats you to the top. But, unfortunately my roomate situation didn’t work out this year. my friend and i chose to have our 3rd roomate random, because we wanted to complete the 3 bedroom idea. He has not been too great. Going into our LOCKED bedrooms, having people over EVERY night, partying until 5 am almost every night while the rest of us have jobs and stuff to do the next day. It’s ridiculous. He’s had multiple complaints from other rooms in our hallway, and still won’t change, but the fact that he went into my bedroom is insane. i am not happy. his friends are incredibly rude. now the amazing experience that my friend and i wanted is gone because now we are NEVER there due to our roomate. very sad. waste of a lot of money.
Amenities are good, but often slow to be maintained like broken hot tubs and the steam room which was never fixed. Scoreboard was also never used.
I’m so excited to move in and experience all the amenities!! I also love the location and I think that it’s the hub’s biggest advantage. 5 minute walk to business school!
I’ve had a pretty good experience at the hub so far! It can be hard to reach staff/maintenance at times but other than that I look forward to continuing living here. a great location and nice apartments.
The Hub was consistently a great place to live. I have found that the amenities make it a lovely place to just hang out. Sadly, the noise and some of the recent incidents that have happened there have lowered my score.
Best apartment complex ever! The leasing process is very easy to do and everything is laid out for you. Definitely expensive for a college apartment but it is worth it!!
The maintain service is very slow. My friend's apartment reported air-conditioner problem and TV problem for more than 2 months but there was no maintain stuff coming to his apartment .
Management is not helpful AT ALL and doesn't seem like they ever really know what's going on or how to fix any sort of issue. Also, Was told absolutely NO DOGS are allowed while I've seen so many during my short stay of like a month.
Great Security . Great Amenities. Great Staff. Great workout room. Tremendous Place. Great Place. Great elevator. Great, Great, Great. Tremendous
Good place to live but physical security needs to be improved. There have been some incidents that need to change how management views the safety
of the students.
The outdoor grills also could be repaired
I am so excited to live here this upcoming semester. everytime I Am at the hub I feel like it is so nice and beautiful in there. The amenities are like no other and I am stoked to have a gym and pool within a minute of me. Ive heard about the removal of the inning bed and am curious as to why that it is.
The hub is great. I am very excited to live there. There are a lot of very nice amenities. The building and the staff are also both very nice.
Great service! Everyone is so nice and accommodating and really wants to help you in anyway possible! There are so many activities going on and you can always find something to do!
I enjoyed living in the nicest apartment on campus. I spent most of my time in the hub because it had everything i needed. I used the gym every morning, and the study rooms in the evening.
A very nice place. I love the amenities and the front desk staff is helpful. Also, there is almost always security guards at night so you feel safe.
The apartment, amenities, and location are all amazing but the management is difficult to deal with at times. Communication could be greatly improved
Nice location on campus: conveniently close to both restaurants and the UW campus. The second floor facilities give many options to spend time on weekends and We’ve loved living here!
The staff here is always so welcoming. They always ready to answer any question you might have. Everyone is very respectful of one another too!
I think the hub is an amazing place to live with amazing amenities! The hub offers more amenities than any other building in madison! The people who work at the hub are very helpful, but many times during the year they are very busy so it can be stressful to ask questions
The amenities are great however when things break it takes a long time to get them fixed. Management also doesn’t seem to always know what’s going on when questions are asked. However, living in luxury in college is a nice perk and everyone always wants to visit
Difficult to communicate with staff, especially over email, other than that no real complaints yet. They were difficult with my ESA since my therapist legally can’t write a prescription and can only “recommend” I have a service animal. But I guess that’s not really their fault.
One of the best places ever! It has great amenities, great location and great neighborhood. Want to stay here again! I will recommend this to all the people I know so they can stay here!
Awesome place with modern look and great amenities!!!! Great location for classes and for work. So many things to do and the staff is amazing!
really fun time living here I enjoyed it a lot. One thing that is a little bit of a bummer is the price. Amenities were solid and the hot tub is so relaxing
Most of my poor experiences are based on subletting instead of renting directly, but the hot tubs are always cold and it’s an unsafe place with the recent stabbing and armed robbery with not much movement from management to take forward steps.
The Hub is a lovely place to live, but over the summer it feels as though there isn’t as intense of a screening process. I am subleasing as well, however there is a population of individuals that are subleasing that do not fit in with the community. Rough housing at the pool, being loud in the halls, and their friends loitering in the lobby is an obnoxious addition to an otherwise amazing place.
The Hub can be a bit noisy, but the amenities, staff, and rooms are overall quite good. I definitely also want to be able to recycle, which has been a problem in the past.
I love all of the amenities that the Hub has to offer however there have been several safety issues that are of concern and I emailed management about an issue I was having and never got a response.
Great location, amenities and people! Would highly recommend this apartment to anyone looking. Staff is very helpful and there to answer any questions.
Great, clean, modern apartment building. It’s a great place for young and outgoing people for a high price. The study area is great, usually packed with students
It has been wonderful. That staff is so helpful and the amenities are amazing. I love the floor plan of my apartment. Only minor problem I have run into is issues with the garbage room
The Hub is a great living facility! There are tons of amenities to be used , easy to communicate with staff and great rooms. So excited to live here this fall
The apartments are very nice. Sometimes the noise level is a little too loud on weeknights, however it does not affect me on weekends. It can be loud when i’m trying to study in the lounge and people are playing pool.
Great location and building! However, what has occurred in the last couple of weeks is a little bit concerning. The hub is doing the best they can in order to assure their residents that they’re safe.
It was a great time living at the Hub. The location is perfect. I love the amenities here, having a gym inside the apartment is extremely convenient, the outdoor sitting area on the second floor is a great place to chill in the summer and spring. The apartments have a modern look to them. All in all its a great place to stay at and a different experience from the other apartment places near the campus.
Living at the Hub is pretty nice. It is modern, spacious and we have in unit laundry, but sadly there are also bad things.The amenities and location are unbeatable and I think this is one of the problems, especially during the summer months. The Hub is one of the only few places that has a pool in Madison and everyone, literally everyone , wants to be here. I feel management does not do enough to protect its resident during those months. People that needs to sublet their place during the summer months are worried they get stuck in paying rent and then they go ahead and sublet for 1/3 the price. Then you bring new resident that don't respect the areas and are somewhat obnoxious on top of that they bring friends and also there is a lot of people trying to get in to the building just to get wasted in the roof area, somehow they get passed security? common areas get trashed and smell like puke pretty much all summer.
The Hub is the ideal place for college students to live! The location is central and the amenities are unparalleled. Maintenance requests are fulfilled quickly and the office staff is readily available.
It is the best place to live in Madison, best amenities and the best location. The hub is close to everything. The rooms are very awesome! If you haven’t seen the rooftop pool it is the best in the summer.
Best place to live downtown. The best amenities and the best place to live at while going to college. They have rules at night and its not just an out of control place.
For the most part, everyone has been really nice and helpful, especially at the front desk. I’ve only lived here a semester but I definitely felt welcomed immediately.
The community staff cares residents really well. They love to help us whenever we need. However, there should be a restriction of making noises after midnight on the 2nd floor terrace.
It was an awesome experience. The Hub Madison is like nothing else out there. The amenities and the community feeling in general made it one of my fav places to live
I love the HUB and living in this space around so many friends!! The amenities are fantastic, and the units are spacious and well decorated.
Fantastic amenities and value for what you’re getting. The Hub in Madison has everything to offer and everything you need. Great location as well
I love it very much. It is such a great place especially with the amenities. The work out room is second to none out of all the apartments in Madison.
My experience has been good so far. I love all the amenities and the apartments are very nice. If anything is wrong I can put in a work order and maintenance will take care of it as soon as they can
really really really really really really really cool a lot of fun great amenities and really friendly staff. The rooms are extremely expensive
Maintenance is good and apartments are fine. Some appliances don’t work well (dishwasher doesn’t clean plates all the time) and I think the security could be stricter because it’s easy for anyone to be able to come in and roam around the building
Everyone is super friendly and the staff is super helpful! It is great to use the amenities with all of my friends! Overall living in the Hub has been a great experience!
This apartment is a really nice place to leave. People and staffs here are super nice and the facilities and amenities are very comfortable to live in.
I love this apartment building. It has everything you could want. Pool, hot tub, sauna, steam room, gym, study rooms. The apartments themselves are incredible too.
I loved living here so much. It was the best experience and I am so sad to be leaving. Everything about this place was so great and I can’t imagine my college experience without it.
Staff is super friendly, the amenities are awesome, and the location is perfect. The rooms are very spacious and clean and whenever we need a quick maintenance repair the maintenance staff is always fast to respond. Only thing that that I had a problem with was the noise and disruptive neighbors.
Best location within walking distance to classes and food and bars and state street. Amenities are great but I wished they opened the pool earlier because by the time they did I already had to leave :(
Great apartment community, but neighbors enjoy calling us on noise complaints. Also, the maintenance is very poor. We have made numerous requests for different things to be fixed and they still have not been completed. The amenities at The Hub are unbelievable though!
I love the hub and all of its great amenities. In August when everyone is back at school, my favorite thing is going up to the pool and hanging out with everyone.
Great building and community to be a part of. Staff are great and super helpful. The location is also amazing - close to classes/campus and also close to night life festivities.
The hub has awesome amenities and spacious apartments. I loved living there this past year. We had some issues with appliances throughout the year but maintenance was quick to respond and fix them.
The Hub is the best student housing option in Madison. With great amenities, fully furnished apartments, and a prime location, the Hub is an awesome place to live.
Wow so cool to be living at this apartment that resides in Madison Wisconsin that is near state street which is also in Madison. This place has a pool and gym.
It’s an ok place to live. A lot more hype than what you get. The roommate matching doesn’t exist and hopefully your roommate doesn’t sublease cause then you don’t know what you would get.
The living here is great, the community is great, everyone is friendly and cooperative. I will say quality of some of the appliances are not the best and would frequently break down. The apartment and the balconies have cool views and very aesthetic. But the quality of things are hard and also it is very pricey, yes they give lot of amenities but the price is pretty steep. Overall nice tho!
The hub has been great to live in for the last year. Moved in for the amenities and have not been disappointed. The staff are great and very attentive to your needs. Overall, a great experience
I absolutely love living at The Hub. The gym is by far my favorite amenity, and I use it every single day. I love the other amenities as well, such as the courtyard and the rooftop, of course.
Everything is amazing... amenities, rooms, the employees... but the prices need to stop going up and some more utilities should be included. Thank you Hub :-)
Apartment was really beautifully designed and is the best student apartment I'll ever live in. The floor to ceiling glass doors were stunning and the building has great amenities.
I have been here for one year and I would definitely recommend it. Best place in town probably, with great staff. Everything I need it's on the block or 2 minutes walk away.
I've loved living at the Hub! The location is perfect and the amenities are a major perk. Maintenance requests were always completed in a timely matter and service was great!
Love living at the hub! Best price in Madison when you consider all of the amenities, the quality of the apartment units, and the community feeling you get!
I have had a great time living at the Hub Madison due to its nice interior of apartments, welcoming community, as well as many amenities! However, I have been disappointed by some of the maintenance work (EX: I had a broken back of a barstool chair when I moved in, and instead of bringing a new one they just kicked the chair back in to return it to its original position...). Other than that, management has been pretty helpful and friendly.
The building is very well maintained and have received timely help whenever needed. Very friendly staff both in the leasing offices and at the desk that can always answer questions.
The Hub is a great place to live! Awesome location, right off of state street. Amazing amenities such as a large gym, pool, hot tub, sauna, study room, etc. Friendly and helpful staff too!
The hub is a great location with nice amenties. Love my apartment and the entire space. Do not, however enjoy the maintenance efficiency. Often takes a long time to get things fixed and not always fixed well.
I've really enjoyed living at the Hub, and overall I've had a positive experience living here. The amenities are great and the location is super convenient.
I love living at the hub, it has so many great activities to do. You honestly could never leave your apartment. They have a workout area, study area, pool, and workout classes.
Great amenities like the pool, gym, study spaces, and outdoor areas. Some things are always broken like the theater and steam room, but it's still easy to have fun and be productive at the hub
Very close to campus, facilities are great and staff is very helpful as well! Maintenance requests completed pretty quickly and very easy to ask for.
i have had a very enjoyable experience living at the hub. What stands out to me the most is the maintenance staff. Whenever I have had a problem, for example our sink started to really smell due to a problem within the sink, the maintenance staff has always come up and has been more than willing to help. One time one of the guys helped us so much we made him cookies. If I was not graduating this semester I would live at the Hub again without a doubt.
Lived here for 3 years of my college career, never wanted to live anywhere else. Amenity and location are up the top in Madison area, maintenance often come super fast too. Basically no complains
The apartment and amenities are very nice. However, the cable is below average. It would also be nice if amenities were limited to HUB residents only.
Living at the hub is great and the facilities re amazing, it is on the expensive side of living though. I really like it in summer and love the location
I really like it, but the bathroom is like very, very small. It has a great rainfall shower head as well as a misty spray feature which I enjoy.
Great place to live. Amazing perks like constantly cleaned, maintence staff alert and responsive, gym, pool, spa. The people at the front desk are kind and super helpful!
The Hub is a great place to live! The community and amenities are top notch! Whenever there is a problem the front desk or maintence is always there to help!
Living at the hub is awesome. The facilities are great and the management is very responsive. They also do a good job of dealing with issues I have in the apartment.
I love it here. The style is great and so is the pool and the spa. My bed is incredible the mattress is so comfortable. I do wish that I had an oven.
The amenities are great. However, I have had issues with several of the amenities being out of order including the tanning beds and the sauna on my floor.
Great place. Great staff. The rooms in most apartments are good but my room faced a brick wall which was very depressing. When building you should take that into consideration. It's depressing to wake up with a view of a wall. No light comes into my room and it's sad.
Wow best apartment you know like what can I say but that this apartment has the amenities and the amazing staff makes it even better cause they nice
The roommate matching is non existent. And if you happen to get injured on the property by equipment of the property they wont take responsibility.
Living in the Hub is great. All the amenities are great and management is really responsive and friendly when a problem comes about! It is also always clean. It’s a very refreshing place to live
Love the remodeling the work crew did to the spa room. Great amenities, although wifi in the study room doesn’t work most the time this semester and the printer is out of ink frequently
Best Place to Live in Madison. SO close to everything and amenities are great. Staff are friendly and helpful. I am living here again next year!
Steam room doesn’t work this is an amenity I pay for in my rent and its never been fixed also you guys pay for a security guard at the pool meanwhile there are tons of non residents using the gym making it very frustrating to use, Id rather share the pool with others. You guys are so strict about going up to the roof can’t even use the grill without a wristband and the gym is full of coats on the floor and people waiting out side the doors until someone opens them.
All of the appliances in our apartment break. It is just not quality stuff. Our laundry machine has stopped working atleast 10 times, the garbage disposal has stopped working 3 times. Our electricity is weird sometimes in rooms. The matience people are nice though.
It is a great place to live. The amenities are unmatchable, and the staff are quick to respond to any problems. However, it can be loud late at night with neighbors.
Good community leaders and amenities, walls are kind of thin and rent is a little high but other than those things it is a great place to live.
Living at the hub is a great experience with everything from location to the amenities. Plenty of food options on state street and a great pool up top
The staff is extremely helpful and always kind. However, some of the amenities do not work such as the tanning beds, and steam room. It is unfortunate that we paid for these and cannot use them. However, most other things are very nice and well kept.
Very nice installations and amenities. Perfect location between State St. and the university. Definitely one of the best decisions I have made since living in Madison.
Overall living at the hub is an amazing experience. however, sometimes there is issues with the printer and computers in the computer lab and they are not fixed for a few days. Other than that everything is good.
I have had a great experience so far at The Hub Madison! The amenities are great, and the staff is helpful. I'd recommend this place to anyone.
I really enjoy living in The Hub. The maintenance crew is great and requests are quickly answered. However, many charges feel unnecessary, and the subleasing process was expensive and complicated.
Steam room has been broken for past 3 years. The amenities are nice but they aren’t maintained very well. Apartment experience would be better if they fixed steam room.
My favorite part is the security and safety of the building. There are security guards at night and the front doors of the building lock.
Additionally, the front desk staff are very helpful during the day when gathering packages.
Overall, the building is not bad. There are a lot of amenities to take advantage of and it is very nice being so close to campus and state street.
Great apartments. Super modern. Lots of amenities. Fast and efficient maintence. Need to fill the rest of this space to this sentence is purely filler
It's fantastic to live here. I could not wish for anything more. The amenities are great and are very nice to use to relax from all the busy college school work.
Love loving at the hub! Great community, great apartment, great everything! I love the support the staff gives us during exams. Simply having a breakfast out in the morning helps and takes so much stress away.
The facilities and amenities are like no other place I've ever been to. The community is vibrant and full of fun and energy while still maintaining quiet places to study and focus on school.
Great place to live, love the amenities. Very close to almost anything you could think of, awesome staff, and very quick response to issues from management.
Really expensive and the quality of front desk service isn’t good. Everything seems really cheap. Very expensive rent. Electricity and water bill are also expensive.
It was great. Good staff. Great apartment. Great amenities. Perfect location to get anywhere in madison. The common areas have great space. My room faces a brick wall so that is depressing.
Overall I think this is the best building to live in on campus. The location and amenities are what makes this place great to live. However, the staff here is usually pretty stand off-ish and rude. My roommates and I have talked about how we actually get scared to go down and ask them questions. The front desk people are usually nice but the “higher-up” people always act intimidating and rude, as if I am wasting their time.
Loved the amenities that the hub offered. The rooms themselves are also exactly what I expected. The staff was very helpful and it I ever had an issue in my unit they were there within the day.
My experience in the hub has been very nice. There have been very minimal problems which end up getting fixed at some point. The staff is always eager to help too which I appreciate.
Best apartment ever! Great amenities too. I love how friendly and welcoming the Hub staff are, along with how willing they are to help me whenever I need it.
Best living location on campus no doubt. Amenities can be used year round as well and the community and staff are so welcoming. I love the HUB!
I have a good apartment and room with good amenities. My maintenance requests are done quickly and my packages at the front desk are handled well.
Staff is very friendly, but sometimes isn’t the most helpful. I love living there with all the amenities, at my age I’m very lucky to live where I live.
I have really enjoyed my time here living in the Hub! I live in a 3 bedroom 3 bathroom apartment on the second floor and frequently use all of the amenities offered to me on my floor: like the printer, study room, gym, and spa room. My room is spacious and I love having my own bathroom. The Hub staff is very accommodating and always responds to our maintenance requests in a timely manner. Also, the Hub is in a great location and is easy for me to walk to class, friends apartments, the library, and going out. It is filled with students and smiling staff who are always around to help.
I have had a great experience at the Hub thus far. The location and amenities are particularly what drew me to the Hub. The maintenance staff is very quick and efficient compared to other apartments on campus.
Great amenities but wish they did roommate matching. The staff seem to care about the residents which is nice. It’s also a good location compared to campus
Love the sense of community at the Hub! I like the apartment a lot, but the elevator is pretty slow. All of the staff members are very friendly and maintenance is very accommodating. I would recommend the Hub.
Fix the Hub TVs please. Would also be great to have some higher quality washing machines. Also both front and back traircases have had incidents of dog feeces that we’re not cleaned for an extremely long period of time (if not ever)
Great amenities, location, and crowd. Rooms are very nice as well. It's super convenient having a washer/dryer in the apartment, and the rest of the appliances are fairly new too. Staff is helpful and gets things done right away
Its is a great apartment. Great amenities. Fast responding maintenance staff. However, it is fairly loud at all hours, not just till 3 am on weekends but often weeknights.
The hub is a very nice place. It has very nice amenities such as a pool, gym, and study spots to name a few. The rooms are somewhat big and kitchen is exceptional
It is definitely a good place to live. Really near campus, great location! I always enjoy the time working out in the fitting room on second floor!
excellent. I love the access to the gym and all of the amenities in the building. the location is great and office is efficient. I was disappointed however that the price of some of the units for next year were increased last minute, so I will no longer be living here
Overall very pleased! Very sparkles aparment and the option to love with 5 roommates is hard to find! Amazing ammenities but not everything that we pay for works. For example, the smart features on our tv do not work.
I feel like a lot of the amenities are broken most of the time or are hard to figure out. I also feel like many of the kitchen items were not in the best condition before moving in.
i have really liked living at the hub for the most part. I love the amenities and the rooms are really nice. However, I would say that things break kind of often.
I'm really enjoying living at the hub. The amenities are what I expected, and I'm generally satisfied. I often wish that less people lived here because it gets quite busy.
I really like the environment and amenities of the Hub Madison, and the location is perfect. However, I think the apartments could be kept up a little more and sometimes the staff is uninformative or isn't on the same page with certain information. Some of the apartment maintenance takes longer than it should for what we pay as well. Overall, I have had a positive experience, but there are definitely things they could work on.
an amazing community with amazing people! accommodations, location, and services are all amazing, and very timely. The staff are very knowledgeable and helpful as well
Living at the hub is great! On top of living in an extremely nice apartment, you get wonderful amenities that you can access pretty much whenever you want! Brandon the GM is VERY helpful and will work with you no matter the situation! The Hub is a great place to live for any college student!
It’s been great. The apartments are nice. But the need for constant repairs is annoying! Like the apartment wide tv issue. The sauana not working
I have really enjoyed staying at my apartment. I love the kind of people that live here, the amazing amenities, and the really helpful and kind employees!
The apartment has been really nice, but noise is an issue and the internet is very spotty. Elevators have also been really really slow lately.
Building is amazing and all the amendeties. I love the style of my apartment how it is decorated especially the cieling. The gym is really nice although crowded. The 2nd floor study room is super nice too and love the decoration but I wish there were more study rooms
The amenities and location are great, but the apartment had a lot of maintenance issues that should have been fixed before I got here. The staff is good and always offers to help, and the actual apartment space is nice.
Overall experience has been good but there are problems like unreliable washer, slow maintenance, and thin walls. Staff and the amenities all good.
love living here! so many great amenities, you really do get what you pay for. the environment is also very clean and also smells really nice.the hub cares about their residents which is also really important
The apartment community is very friendly and a great group of people! It's really a great environment to live in as an upperclass college student.
Living in the hub is clgreat the people are friendly and the location is nice however they are not good with maintenance and amenity repair and a lot of the things they advertised as working did not. They sometimes try to take advantage of the naive college kids living there.
I have enjoyed my time here. The room’s are as good as it gets in Madison and the amenities are second to none. The staff can be a little intimidating sometimes and the cable package kind of sucks, but an overall great experience
Apartments are super nice and the amenities are awesome but we have had a shattered window (that we did not break) since we moved in that still hasn’t been fixed.
great place to live. Great amenities and responsive staff. There are only a few things I would change. It would be great to have bench presses and squat racks in the gym, have the spa open later, and have coffee available longer in the lobby.
-Love the pool
-Huge gym with tons of different types of machines and yoga simulator
It’s a nice apartment but everything falls apart in it and breaks. Someone had to fix our washer 3 times. Also, sometimes the management is slow to check in packages.
It’s been good, the staff are usually pretty good and accommodating and the facilities here are very clean and tidy! Maintenance is decent at getting things done too
I do love living here, but nothing is perfect. I wish my room was a little larger and I wish I had more friends living here, but that is why I'm moving to a bigger apartment with 4 friends next year. Other than that, I don't really have any complaints.
The community within the hub madison is very nice and staff are very friendly. The location on state street is unbeatable, however, the homeless problem in Madison especially on state street is concerning
Overall my experience has been good but the main problem is all the parties that are here. The security staff doesn't seem to do much to shut them down on weeknights unless they are huge. Also building security in general is lacking. People swipe people up to floors without them living here and random people hang out in the lobby at night even though the security guards are right there and can tell that these people aren't residents. I see the guards on smoke breaks more often than I see them doing anything security wise.
The Hub is a great place to live. It has so many great amenities for their residents, such as the pool, workout facility, hot tubs and study areas.
the hub provides a clean and fun atmosphere for students. The maintenance are quick to help per any resident request. The continual supply of coffee in the morning is greatly appreciated!
yes this place good. I like it very much. A little too expenseive. Make cheaper! that be great. Love it here.your amazing and beautiful building
Community is nice and caring. The location that’s near state street and classes makes walking to different places easy. The rooftop pool and golf simulator are awesome
Everyone is very friendly! I would recommend to other people looking for housing options. I do think the security needs to be improved as many non residents sneak in and use the amenities
Love the building and amenities, but wish maintenance was better. Happy you keep the pool open past Labor Day! Wish there was a squat rack in the gym though.
I love that I am able to utilize all that Hub Madison has to offer, whether that be the pool or the study rooms that I can use with friends!
Great amenities, great location, solid staff. Although there are some noisy nights, these are expected in a city like this, and they honestly just add to the liveliness. Enjoyable experience.
The hub has been great. everyone is extremely friendly and nice and is a great community in madison. The staff as well as my neighbors are always very polite.
I wish that some of the amenities would be more regulated to only allow friends of current residents. I also think that some of the amenities could be better maintained.
We like the services and amentities. The only issue is you arents allowed to send the desks and furniture that you don’t want in the house back.
The elevators at the hub are slow. I've waited for at least 10 minutes before for an elevator. Faster elevators would be nice. It's like there's only 2 elevators working at one time.
The apartments and amenities are great. You definitely get what you pay for. The pool and hot tubs are a plus and the view is amazing. Free printing and study rooms.
The amenities are awesome. I love the clubhouse on the second floor as a place to study and the pool and hot tub on the roof when it’s warm.
The Hub Has been a great experience so far. Everyone is very friendly and the staff is always willing to help whenever. The apartments are very nice and they really make you feel welcome here.
Maintenance can be slow to fulfill requests, and I wish the elevators were faster. But other than that living at the Hub has been great and I really enjoy being here.
Great staff, love how safe the area is. Awesome amenities. I never have to leave the apartment if I don't have to! Plus I love the free coffee and tea in the mornings.
Great apartment with useful amenities. Staff is very friendly and makes living here even better. Overall a great experience and would recommend to others.
Great community in an even better location. Residents and employees are respectful. Issues are fixed in a timely manner and there is free coffee in the morning.
The amenities are great and I love the location! Maitenence also does a great job of reslonding quickly to any needs and the hub truly cares for residents are taken care of
I love living in the hub- The apartments are very modern, with lots of nice appliances, big beds, a nice TV, comfy couch, etc. I also love all of the amenities offered including the pool, gym and study areas!
Everyone is very friendly and welcoming. It is fun to be able to consistently see familiar faces when I am waiting for the elevator. I love all of the ammenities that the Hub offers.
I absolutely love living at the Hub. The location, amenities, and atmosphere are amazing. We love hosting at our apartment because of the amazing living space we have.
Living in the Hub is awesome! It's an incredible location for a student attending UW-Madison. In addition, the amenities are incredible. It's so nice to have such a large gym so accessible and to have laundry IN OUR UNIT! Not to mention the rooftop pool is pretty great :)
Apartment is clean, modern, and very spacious! Occasionally, packages are much later than expected because of the high volume of daily packages in the Hub
Common areas are awesome. The apartment is as expected and according to internet information. Also, the matching of my roommates has been perfect. I am ejoying a lot :)
Really like my apartment, spciaous, thick walls. Sometimes it gets really Smokey when we cook though, and I wish I had a pretty view of the lake. Otherwise I really really like it. Also sometimes the elevators take really long.
I thoroughly enjoy living at the Hub and I am glad that I chose this place. My only complaint is the slowness of the elevators and I wish there were 6 month leases.
The environment is good which makes me feel like home. Also the staffs are so kind and the service in hub is useful and friendly. Especially the morning coffee and tea was so sweet
The Hub is the best place to live on campus! The location and amenities can't be beat. The staff is also very friendly and organized. I have yet to have a negative experience with The Hub.
Overall, my experience living in the Hub has been very positive. The maintenance staff is fast to respond to requests, the apartment is clean and updated, and the amenities offered make it a great value and package deal.
Pro #1: Despite a lot of people using the amenities, they are always clean and well taken care of. Pro #2: All the staffs I have talked to are very nice and helpful. Con: Since my room is right by the door, it can be a little distracting when people talk loudly or scream in the hallway.
Being in a perfect location with amazon amenities, I couldn’t imagine living anywhere else. From the club room to the roof, nothing else compares.
Love the amenities, gives a unique luxury living experience in a college town. Things that could be improved are quality of materials such as flooring and paint which comes of easily.
Great experience. Only complaint is the elevators continually take too long. Otherwise I love the rooftop and the general aesthetic of the building
The amenities are great-there is a pool, lounge, gym, spa. In our apartment, there is lots of space in the kitchen and living rooms. However, the move in condition could definitely be cleaner!
Overall quality of apartment is good. Did not get a response to my maintenance request though. I do enjoy the pool, fitness center, and study spaces and I use them very frequently.
I love living at the Hub! The amenities are super fun and provide an extremely lively atmosphere. The gym and workout facilities are also one of my favorite parts of the hub! It makes working out fun!
My overall apartment community experience would be improved with these changes: 1) Fix all amenities and stay on top of maintaining them (Jumbo tron, sauna, steam room, printer, etc) 2) Post more useful information for tenants on website (ex. amenities hours 3) provide training to employees so they can better answer questions
The apartment is very nice and the location is amazing. One thing that could definitely be improved upon is the managements response to issues of the residents.
I love living at the Hub! Management is nice and always fixes maintenance requests in a timely manner! Having the pool is awesome during nice weather.
The Hub has such amazing amenities and friendly/helpful staff. I love living here because it really makes Madison feel like home. I have no complaints so far!
I love living in the HUB but I think the process before moving in could be improved it was very difficult to sign the lease and we were given lots of misinformation from people in management
The amenities are great and so is the community. Only thing I would want to be different is for things to be fixed faster by maintenance. Once reports are filed it often takes a while for anything to be done about it.
The Hub amenities are beyond impressive, including rooftop pool, hot tops, courtyard with volleyball court, workout room, spa, clubhouse, and even a gold simulator. Everything is very clean and up to date. It is a great place to live, and it’s close to everything you want in Madison.
The amenities and apartment space are great. The location is also convenient, I enjoy being on State Street and close to the business school. There were a lot of maintenance things wrong with our apartment, the office does not always seem super eager to help with an issue you may have. The pool is a lot warmer than ideal too which is a bummer.
Took us awhile to get a couch cushion. But other than that it’s been great — the people have been helpful the maitnence is so nice overall great
Very good amenities. But things are always breaking between fridges not sealing (and still not fixed after maintenance "fixes" them). Neighbors are SUPER into smoking weed and it comes in through vents and can make you feel hot-boxed by the smell. Small rooms.
The undergrads don't put their weights away at the gym, so that's kinda annoying, other than that my resident community is fine. I enjoy being in a quiet part of the building
Steam room hasn't worked in three months. The main hub resident portal doesn't allow you to actually submit maintenance requests. It took nearly 2 months to receive an email from single digits to set up devices so that they could use the Wi-Fi and they still haven't figured out how to make my Smart TV work with the internet here.
Everything is very professionally managed, and the staff members are all very friendly and helpful. The amenities are fantastic. Location is also a huge plus.
Living at the hub has incredible perks. The amenities are amazing. I never want to even leave the building, because most everything I need is right there!
So far so good. I’m just glad to finally have my own space/apartment. I really like how there’s an extra door into the hallway that my apartment is in for extra security. I also really like that when packages are delivered the front office keeps them secure.
Great apartment, great amenities and amazing location but quite pricey and maintence lacks but overall good experience!! Great stay and the bathrooms and kitchen are well kept
I've loved living at the Hub! Best location, best amenities, and best actual apartments in Madison! I think it's the best bang for your buck, as you get what you pay for and more!
i love living at the hub! the rooms are so great and so are the amenities. i love the people who work there and my bed! my mattress is amazing.
I love it so much that I lived here three years straight ! The most important to me is how modern the apartments and bathrooms look. Plus hottub and pool!
The Hub Madison is one of the best places I lived in my time in Madison. The amenities were amazing for the price of rent. Maintenance was done in a timely fashion and the front desk staff were always friendly. I wish there had been more food events but I would live in the hub again if I could.
Staff is very unprofessional and rude at times. Amenities do not work many times. Hot tub has been cold, tanning room has not worked, and furniture in room is very low quality.
very nice, good place to live, i like it, great place nice people good gym good location fun time party hard state street loud people cool stuff
I enjoyed my stay at Hub Madison. The amenities were really great and the apartments were really nicely furnished, although maybe the bedrooms were a touch bare. Management aren't great and want your money.
Great amenities and heat location. Just far enough away from campus but still close enough to not have to worry about transportation. Overall living here is nice.
The community that surrounds you at the hub is very friendly and young. A lot of our neighbors were college students who lived here only during the school year, this opened up a lot of space in the gym, pool, etc. during the summer months. Loved it!
During the last couple of weeks, I have had some problems regarding a certain roommate situation that included some invasion of personal space and general discomfort towards some guests.
I have communicated these problems with the hub's management and they were pretty responsive and helpful. I can safley say that the last month showed me how professional and experienced the staff at the hub were, and I am sure that if the issues had persisted, they would put more effort into solving them.
It is an apartment that is very nice it has a jim and a pool a gym not a person named Jim but I’m sure there is a jim guy somewhere in the apartment ok ty
really fun but the wifi is very disappointing goes out a lot and is not very fast. The pool and other amenities offered are really great. Yay
The hub has great amenities, it has an awesome location, and the staff is generally very helpful and friendly whenever you need something. Great place to live
The amenities are great (the pool, spa, lounge, study rooms, etc). However, we had quite a few maintenance issues. The staff members are all very friendly.
Living at The Hub has been a really great experience. Being able to come home from class or work and jump in my hot tub as allowed me to live a much more relaxed life. Thank you!
My first year here was great. Awesome amenities and apartment. The front desk is very helpful and the views from the hub are amazing. Great place to live.
Overall the apartment is nice however you can tell some things are made cheap. The community is friendly and there is plenty of things to do that help bring people together.
Very pleased with my experience at The Hub. Everyone is so helpful. Could not have asked for anything more. Highly recommend living here!!!. Everything is nice but rooms are small
Maintenance crew is very friendly!! Building is kept clean, free coffee in the lobby every morning. Employees are professional and the gym is the best you can get in downtown madison.
Rent is way higher than it should be. Leasing center staff appears to have no idea what they’re doing. Package delivery system is excellent.
the staff here care about the residents. It's a great place to live, and has some of the best amenities in the area. Also very conveniently located to the heart of campus.
The hub is nice my only complaint is the pool / roof should have opened much earlier we pay a lot of money to enjoy the amenities it’d be nice if they were available longer before school gets out
I think overall the hub was a great place to stay. The worse part of the hub was probably the management. They were not very understanding. I wish they would be more understanding.
I enjoy living at hub madison- the amenities are great and I've met wonderful people here. There is always something to do, whether it be work out in the gym or hang out in the spa.
The community is really nice and the apartments are excellent. Amenities are great and it's a really nice place to live. Maintenance come fast. Some issues with roommate matching.
My experience here has not been the greatest. I’ve run into many issues beginning with moving into a dirty apartment, all the way to having many issues with amenities not working.
It’s loud but can’t beat the price or the amenities. Would lease again but hard to get in now. Wish the roof would still be open to grill in the winter time.
At this point, I do not have a definitive answer as to why I do not find living in the hub very compelling. My experience might have been affected by the residence community that is a bit noisier than I have anticipated or the rates that keep getting higher with renewals. Poor communication might be another factor, but this is for another review, Brandon
The Hub is a really a really nice apartment complex. There are times when it can be noisy. The front office can be helpful but there are times when they are very slow with their responses and could sometimes be more helpful than they are. Furthermore, it is sometimes difficult to get trustworthy information because the people working there are students and the managers do not engage much with the residents. The Hub could have more activities and events for their residents but the ones that they do have are very nice.
My experience was pretty good, I really appreciated the amenities and great service that was offered by the staff of the hub. The workout area was my favorite
The sauna and steam room were broken for a long period of time during my stay here. The maintenance team is very prompt in responding to requests. The spa hot tubs should be open later than 10 pm as well.
So good I like a lot. People are cool. I like the poool and gym not jim tho not to get confused. I am confusion America pls explain lol vines are cool
My overall experience living at The Hub has been great. The location cannot be beat and the amenities that come with it only make it better.
Love living here so much! Really helpful staff and are very fast with servicing. We had a broken washing machine and they were very fast and efficient at getting it fixed!
So glad I chose to live at the Hub!! The staff is amazing! I had a lot of roommate troubles & they were so willing to help with everything!!
Overall it has been a great experience. The only thing I can think of is that the volleyball court needs deeper sand. I've had knee bleeds from the hard surface under the sand. A few other people have said the same thing. Another layer should take care of that.
Great location and good first apartment due to it coming furnished, but the furnishings aren't great (tend to fall apart) and the building is often noisy and unclean due to it being mostly students.
The location of the building is great but the walls happen to be very thin so it can get to be pretty noisy. The elevators also take a really long time to use but the apartment itself is nice. I like that it comes fully furnished.
Living here is amazing!! I love the amenities and the employees that work here always go above and beyond. No other place in Madison can compare!
The hub has great staff and nice amenities. The location is ideal being right next to state street and only a few minute walk away from campus.
Living here has been an amazing experience. There is no need to every leave my apartment building because I can study here, eat near here, workout here, and of course sleep here.
Fun place to live! Great facilities with opportunities to meet one another but not great at community building if you don't already know one another
great facilities, including the gym which is very useful. The management could be better, sometimes attaches unnecessary and out-of-nowhere feeds so be careful about that.
Can get a little load sometimes but community is pretty nice. Management and maintenance are super nice. And the halls and amenities are usually pretty clean.
I absolutely love living here at the Hub! Despite some negative reviews I read online, I decided to sign as soon as I got a tour of this place. The conveniency of living here can’t be beat. With the bus system a few steps away to anywhere in town, the gym, spa, tanning beds, study rooms, courtyard w/ grills, and rooftop pool in the summer it’s hard to not give the Hub a good review! My only complaint is how small my room is for the price I’m paying, but I find it worth it with the prime amenities and location.
The rooms are good for college students. The staff ranges a lot. Some are very friendly and helpful while others do not seem qualified for the job
The location is perfect! It’s close to campus, the Capitol, the lake, and transportation. I love all the amenities the Hub has to offer! This place really feels like home.
Great facilities and staff! Also, amazing location right on state street. So close to all of my classes and to downtown as well. I would recommend living here to anyone moving to Madison.
Great place to live. Staff is very friendly. The ammenities are amazing and always well kept. I also love all the fun events planned for the residents.
i love the hub so much. Best place on campus to live by far. I also think that the amenities are unbeatable. Staff is great too. Maintenance requests are fulfilled fast.
The Hub is a great place for students to live. It is so convientient living here having a gym, tanning, and a place to study in the same building. Also the busses are minutes away from taking you to class.
The Hub is great. Amenities are awesome, rooms are spacious and rates are pretty fair for what you get. Walls are thick in case you study often, so you won't get distracted. All in all, a great place!
This place is really great! Everyone is friendly and management is very responsive to all issues. My only complaint is that sometimes the garbage rooms get trash built up and it smells
Management can be rude sometimes when you have questions, other than that it's an amazing place to live!! The amenities are amazing and the maintainance staff are the friendliest guys ever.
The apartment complex is mostly clean. Walls are thin as a balloon, able to heard every word my neighbors say crystal clear. Amenities is the only reason I signed on.
Nice place to live. Stuff seems to be starting to fall apart here though and doesn’t look like any of it is being fixed/maintained. Actual units are nice to live in though. Friendly staff.
I do not know what information you need exactly, but I can tell you this: The Hub is a great place only if you forget about their rate, some of their policies, and sometimes, their poor communication. EdR is better than a lot of it competitors, but still it is not the absolute best.
I love living at the hub. amazing place with amazing people all around. The location is also unbeatable. Not super far from classes, and get to experience State St. everyday.
Top college housing experience by far! Located right off state street. Everything is nice and close for walking distance. If you like to have a good time and meet new people... this is the place
Great amenities, convenient location, maintenence requests get completed quickly and efficiently. Takes a while for packages to get processed
i love living here its so convenient and the amenities are amazing. The rooms in my apartment are definitely spacious and cozy. The large windows ensure a great view.
I like the Hub residents. It is great that majority of residents are students. It is really convenient there are people on staff most of the time.
Fab place to live in Madison! Location is perfect for getting to uni and a great social life as well as you're right by all the restaurants and bars.
Some staff very friendly especially on the front desk. Great facilities and quick maintenance. Very sociable place to live and study especially as a student
Very friendly community. Staff members are helpful and very nice. Have not had any issues with neighbors or anyone living here. Have met with a manager and he was super nice very friendly and extremely helpful
High quality living as far as the rooms, amenities, location and materials. It's mostly juniors and seniors in college along with some newly graduated people.
Maintenance is great and so are the amenities, but the security is not very helpful and sometimes I don't feel safe. There was one instance where we told the security guard that there was suspicious activity on the second floor and he didn't really even believe us and then finally went upstairs very slowly and without any urgency to escort the person out of the building.
Overall the hub is a great place to live. It’s in a convenient location off of campus and has everything you could possibly ask for. There are a few things that could be improved though
Fantastic. Could not ask for better at a college campus. Neighbors are fun, prime location. Amenities make a social place even more social. Great place
It was cool until they decided to leave us with a broken clothes washer for two weeks. Also this random sorority is super loud sometimes but apparently there's no issue with that.
Great place. Took advantage of the four hot tubs, steam room, sauna, workout room, pool, and cold tub. Worth the money! Apartments are really new and clean!
Overall I love living at the Hub. I think it's one of the best locations in Madison because I am so close to class and FUN! The amenities are so nice as well.
I really enjoy my time here at the Hub. I decided to live here because of the great amenities. The only issue we have had here is our balcony door broke, but maintenance fixed it within 24 hours of the work request.
I enjoy the hub so much! It is in a super convenient location to stores, school, work, and transportation. Also the amenities are amazing and I love the gym!
i was a really nice night for you. I’m not going on a date but I’ll let y’all be in a meeting with him and I’ll be sure he will come back. I’ll let you know when I’m leaving.
This is the best place to live as a student at UW-Madison. It has a rooftop pool for the summer that is fun and a spa. The study rooms are really nice just wish they had more.
love my roommates and apartment! The people at the front desk are so friendly and caring. Whenever I have something wrong like a lightbulb or sink problem they fix it straight away
Roomates are really nice, but wish I had more oppotunities to meet other people. The printer in the common room always seems to be out of papers
Very positive community of students, never experienced anything negative. The staff is helpful as well with my only comment being that sometimes things move a little slowly.
The front desk assistants are extremely friendly and helpful, I have always felt able to approach them with any questions I have. Also, when I have put in a work order, it is always taken care of within 48 hours which is amazing! I totally would recommend living at the hub to a friend!
I have loved living at the hub, it is always extremely clean and the amenities are super nice.The staff is also really helpful if I ever have any questions.
Hub could improve on enforcing all line items in lease (including marijuana use on property), having package delivery to door, having food delivery to door (fob up to floor like lucky-when office staff is gone security can be in charge of fobbing them up and making sure they return back down in 10 minutes), faster elevators (or allowing for the 4 of them to be working in opposite ways meaning 2 only go up and 2 only go down)
The hub is an amazing place to live. It can be noisy and would be better if the apartments were sound proof. The amenities are really what makes this place worth it.
Move in was a bit unorganized because the staff had apparently lost my proof of insurance and rent, but it was resolved eventually. Staff and maintenance are friendly and helpful otherwise. Enjoying my stay at the hub more than staying at Lucky.
Everyone is really friendly and nice. Only thing I would say is the elevators go down quite a lot or have been broken so has taken a really long time to get back up to our room. Other than that, an awesome environment.
peace love the hub!!!! would not wanna live anywhere else for real for real best apartment in madison. i cant believe badgers would even consider living anywhere else
I have loved living in the Hub. The amenities are excellent and the security makes it feel safe. The only downfall is the slow elevators but everything else has been great.
Very nice, maintance workers could be quicker when there is a request submitted. Usually very clean and quite, the amenities are awesome. Overall enjoy living here and would recommend it.
Love this apartment and the community! The staff and the management team are always available to help when needed and are very friendly! #Liveherelivewell
The hub is great and I love all of the amenities. One of my favorite aspects of the hub is the option for individual leases. I did not have to worry about findind a roommate. The reason i did not give 5 stars is because the hallways always smell like garbage and there is a spider problem on our deck that has not been resolved despite our multiple mantainace requests over the past month
Everything is great apart from some mess under the couch when we moved in. It is so easy to submit requests for maintenance or to get packages. The community is lovely and everyone is really nice.
The amenities are really excellent, although the steam room wasn't working when I arrived. It is annoying how you have to rent things to use the amenities in the club room. Maintenance have been very fast and the apartment is really nice, although you do pay a premium.
I do not know what information you need exactly, but I can tell you this: The Hub is a great place only if you forget about their rate, some of their policies, and sometimes, their poor communication. EdR is better than a lot of it competitors, but still it is not the absolute best.
Love the hub. Great staff. Great amenities. Everything about the Hub is just great. Very timely with helping to fix things and calling the front desk is always helpful
The hub is a great place to live! With beautiful apartments, top tier amenities and a perfect location. There is not much more anyone can ask for!
Great experience, staff is very professional and on top of everything. The transition of moving in was very smooth and everything has been better that I expected
The apartment was impressive at first glance. All the furniture and appliances were in fairly good condition, which was nice. The amenities are decent. The package delivery system is fast and easy.
However, I have experienced many problems here.
For more a month, I could not access my original parking spot because the dumpsters occupied it, which was very frustrating because parking is very expensive. They had promised me to have my parking situation figured out a day after I moved in. This promise date became a week, and then eventually it just seemed like there was not going to be any changes. I sent management an email requesting a refund for a month's worth of parking, highlighting their failure to fix this situation. I received no response. Only after I came to the front desk to highlight the issue in person did the situation get resolved, taking an additional 2-3 days.
The bills have a large amount of administrative and convenience fees, which is somewhat questionable.
The fitness center and yoga studio, which I use often, are maintained poorly. The weights are not racked properly, and equipment is stored inconsistently. The lack of free weight straight barbells was disappointing (no equipment for squats, deadlifts, barbell benching). Equipment in the yoga studio is usually a mess.
As for my apartment, part of my door frame was broken on day 1. I tried to submit a maintenance order twice, but both times the website malfunctioned and told me to try again later. Only on the third time did the maintenance request go through. The floors were also not cleaned, but instead were very dusty. The door to our electrical switchboard does not close properly. The laundry door and the bedroom doors do not close easily. Our floor's trash and recycle chutes are either difficult to operate or do not operate as they should. The toilet tanks are filled with scum, which give the bowl an unsettling color.
The community here is pretty rowdy. From our apartment, it is not common to hear screaming and yelling and loud party music. I've smelled alcohol and marijuana in the hallways and stairwells on multiple occasions. Beer cans and food packages sometimes litter the hallways and stairwells.
TL;DR: The apartment itself and all the furniture and appliances are acceptable. The amenities were disappointing. Not worth the ~$1400 at all.
Great place to live! Such a kind environment, especially from the maintenance staff. The amenities make it such luxurious living! I feel at home here.
Overall the hub is a great place to live, occasionally management can be a bit annoying and unhelpful like for example when we needed help because there was an issue with our simple bills.
It has been great the location is perfect. The price of the building is very well priced for all the amenities offered and has been a great 2 years
I love living in the Hub and would definitely recommend it to anyone looking for an apartment in the Madison area. The apartments are really nice and the amenities are great.
Everything at the hub is great and I love being able to use all the amenities. Great location and area. The management is very kind and accommodating
Maintenance takes a long time to come, but amenities are brand new! Rooms are all completely up to date and nice. Bedrooms are extremely spacious!
Maintenance takes a long time to come but the front desk is very friendly. The front desk promises to get things done however the communication with maintenance could be improved.
Our apartment is great! Maintenance always attends to our needs if anything is not working properly! It is a great space with an abundance of amenities to utilize.
Nicest apartments in Madison. The whole building is relatively new and comes with so many great amenities. Prime location makes it so easy to get around.
Love the layout of my 5x4 apartment. The open layout of the common area is really great. The amenities are for sure the best part. Love the gym and pool
This apartment has everything that you could every imagine! Whether you want to swim in the pool, work out, play virtual golf, go to the sauna, cook, or kick back in a tranquil and modern apartment style, you can do so here.
Was a little dismayed during our tour. We were shown the perfect apartment, then told it was actually just rented. The closest available apartment has 1 additional bedroom, so now we live in constant fear of a random roommate or increased living expenses.
Zakary M. B.
Overall, I have been really satisfied with my experience at The Hub. Move in was very simple, although the apartment was pretty dirty upon move in. But the amenities have been great so far. The only major issue we've had is that our A/C has not been properly functioning since we moved in. It is not anyone's fault, maintenance has been very responsive and taken extra measures to replace the unit multiple times, but it has still been uncomfortable and we are left waiting for the HVAC supplier to come in and fix the wiring.
I enjoy living here, there are just some minor flaws, such as poor design in closet space, bathroom, etc. If I could change one thing, I would add shelving in the closets and drawers in the bathroom.
Great environment to work, relax, watch games, etc.
Amenities are great. Wish they stayed open later than they do, especially the courtyard on the weekend.
All the hallways smell like weed. I Wish the no smoking was enforced. The pool and fitness center are great. People party all the time. Security guard should shut down excessive music past a certain tome
The smell in the hall really needs to be taken care of. Otherwise, the facilities are great! The gym could use some more free weight equipment (i.e. flatbench)
I love living in the hub. in comparison to dorms, it is SO much better. It feels cleaner, a nice sense of your own space, and even though apartments are loud around us I cant hear them inside our apartment.t
This is best awesome cool apartment that has cool best amenities and a lot of weights for me to get big and it is open 24/7 so I can lift all day
So convenient and great location! It makes going go class really easy and it also makes staying in really fun! Whether you want to have fun or study, this is the place to be.
This is my second year living at the hub madison. The maintenance guys are friendly and helpful if you put a request in. The resident staff seems to lack professional training in basic facts about the apartment building (like amenities hours and specifics about rooms).
Living here is great. The staff are very friendly and helpful. The building is always clean and the rooms are very nice. I love the hub !!!!!
I wish the hallways were vacuumed more regularly, but every single other thing about my apartment and experience living at the Hub has been absolutely perfect.
Love the amenities, although the second floor club room/house should have the stuff (pool cues and balls/pingpong paddles and balls) available at all times rather than just during office hours
The hub is a great place to live. The amenities are great, the staff is great, the rooms are amazing, and the location is perfect. It literally has everything that I need in one place. Do I want to study? I'll go to the second floor or the private study areas. Do I want to workout? I'll take the elevator to the gym and pound out a great workout. Am I hungry? I''ll go downstairs and hop onto State St. to find some good food.
I really enjoy living at the Hub. The amenities are so worth it and are always maintained in great condition. In addition, all maintenance requests have been fixed within 48 hours and always very nice people who have done so.
I love living here, but I just hope the printer gets fixed soon! One plus that I hadn't known about was that there is free coffee in the morning! That is awesome.
great location, but it does not feel as homey as it could. The sauna is not hot enough and the gym does not have a bench or squat rack. otherwise the amenities are nice.
I love the service. Everyone is friendly. I received my packages ALWAYS on time. The staffs are around the same age as me so there's no tension when asking embarrassing questions like getting locked out.
I'm so glad I live at The Hub. I love all the amenities and the community. My apartment is perfect. The location is great. Wish I could live here forever!
I really enjoy living at the hub. There are amazing amedities throughout the building. The location is also incredible. The only suggestion I have is for the trash rooms to be cleaned more frequently.
my apartment is fully furnished and I am good with my housemates.
there are all the things you need, dishwasher, water filter, washer and dryer
I have lived at the hub sine May 2017 and I have been very pleased with my overall experience. The only complaint I have is that I have still not been able to post a matinence request to have certain things fixed in my apartment. There should be more room to send in requests during move in week.
Love the atmosphere here! Great location for state street and campus. The apartments are very cozy and modern. So many possibilities. Wish I would have been here earlier!
Rooms should be checked before residents move in! Moved into a dirty room and had issues with more door upon move in. Things should be organized better!
Some things needed maintenance when we moved in, but they were fixed very quickly. So far in my experience the staff are helpful and the residents are friendly.
The Hub so far has been excellent. The move-in process was made very simple and convenient. All of the amenities are a bonus to how nice the rooms are.
Apartment itself is great and amenities are awesome. Management seems to nickel and dime everything (pay a full month rent for living/parking August 19-31, etc.). Moved into a filthy dirty apartment as well. If you can get passed the management, the hub is great.
Absolutely love living here! So clean and modern! The staff and other residents are all so friendly as well! Made so many friends already!!!
Amenities are nice, apartments look nice. Management is fine, but will sometimes forget to send emails. Maintenance are timely and do help most of the time.
outstanding so far! very accommodating and great place to live. Any interaction I have had with staff has been really clear and positive. The environment at Hub Madison is really wonderful
So far so good. Can't complain about anything. Haven't experienced much but the signing process and everything else has gone very smooth compared to other apartments in Madison.
The Hub Madison is a great apartment facility due to several factors. I enjoy the amenities, customer service, study spots, and awesome community.
I love this app and the rewards that cone along with it! My community is awesome and this app helps us all stay awesome and earn rewards as a group!
I signed my lease few weeks ago and the lease signing process was super easy and smooth, they even figured a way so that I don't have to worry about security deposit. Overall wonderful experience.
They have been very helpful in the before move in process! I called a few times and they are ways very friendly and willing to help. So far I am very excited to live there and work with them!
Haven't moved in yet, but application process and friendly staff couldn't have made it easier! Applied for lease and was signed and ready to go by the end of the next day!
That staff at the front desk are usually super helpful. But I think the people at the office are not always. The room dimensions should be explained before signing a lease because the pictures are unclear.
I love the facility, which is why I signed a lease,I just wish I got signing bonuses. After I signed the these they had amazing promo deals, -'d said they were unable to give them to me even though I just signed a lease a few days prior.
This seems so fun! I love that there is a way to be connected. I am a transfer student this year from La Crosse and I can't wait to meet new people!
Great location. Fun amenities when they are functioning correctly. Clean apartments. Small rooms. Great maintenance staff. Will charge you for everything
I have loved living in this apartment complex. The amenities are outstanding and the location in comparison to campus and downtown are great. The staff are always friendly and insightful.
The apartment communtiy is so great! The people are so inviting and friendly. The accommodations of the apartment are perfect for my needs. It's the perfect place for me!
Good. The place is nice. I would recommend the place to anyone that has the funds to afford it. Has many nice amenities and nice rooms. Can be loud on weekends.
I only just signed my lease with the Hub and I had several questions during the leasing process. The leasing staff was absolutely amazing! They were very knowledgeable and answered my questions promptly.
Maintenance staff is wonderful but the management is unprofessional and appears to lack basic knowledge about general building/apartment questions. The drug/smoking rule is not enforced, causing the smell of weed and smoke to fill the hallways and neighboring apartments. There are continuing problems with the water pressure and water temperature of the building.
Pretty good in terms of everything offered. the location is great, maintenance is awesome and so are the people. Safe and secure with a bunch of amenities
I love living at the Hub, I've been a resident for two years and going on my third! I especially love the amenities and its super convenient location on state street!
Its summer and finally the rooftop is open! Great sights of lake mendota and capitol. Perfect location to chill out, no matter what time of year it is!
The staff is great. S/O to Kristina for being easy to understand my questions and straight forward. See you when I'm bak from the UK this summer!
I love the hub so much! Great experience living here!! I would recommend anyone who is interested to just go for it! The pool and hot tubs are great!
Great place to live! The Hub is pretty close to State St and the University of Wisconsin at Madison. The amenities are all new and the pool is fantastic!
Amenities are awesome and apartments are very modern. The roof top pool has a beautiful view. The building is in a great location and very close to campus.
Great service, wish hot tub was open longer. Otherwise I feel that the security and everything else is very good I feel I am in a safe community.
Amazing amenities and very good staff. It is always clean and I love the new carpet in the hallways. They are making changes and there are more changes to come.
A really great community that has been very inviting to my roommate and I during the period of time where we were considering moving in. But in the end we thought the place was amazing and said yes
The apartment is brand new and a good place to live in. Really recommending to other people to live in for next year. I move out to another apartment though.
The community is very kind and friendly and good and I like it but a bit annoying sometimes not always but sometimes especially in the weekends.
It's overall very good because it is the best apt on campus and have all the amenties. However, the gym could be better, such that squat rack is missing , and that there could add a punching bag
The hub madison is a great place to live during college. It has all of the essentials that any college student would ever want. It gives great study areas, along with good places to relax. The staff is great also
The maintenance staff does a fantastic job here. I love the free coffee offered in the morning and the smiling faces. I would like to see the steam room fixed (after a year of not working) and maybe send out an email of when the rooftop may open. Thank you!
overall, I'd recommend living at the hub. It has out of this world amenities such as roof top pools, a spa, and a gym. If you're willing to pay the reasonably-high rent, it's worth the price. There are a few things to be wary of though. First off, the crowd that the hub draws in are loud and disrespectful. Almost every day there are waves of people storming down my hallway ripping down exit signs, punching holes in the walls etc. What's sad is that this place will turn into a trap house if people keep treating it this way. Another thing to be aware of is that the staff are not very good at answering questions or solving issues. A friend of mine requested a window to be replaced the first day of move in and is still waiting. However, they have gotten better at entertaining their residents by frequent give-aways and contests, which is nice.
Fantastic. Could not ask for better at a college campus. Neighbors are fun, prime location. Amenities make a social place even more social. Great place
I think that everyone is very friendly at the front desk. It is also nice to talk with people my age it adds a sense of comfort. However, I feel as if sometimes the youth of the employees works against them cause I feel like they don't necessarily know what they are doing sometimes. Also maintenance requests are addressed way too slowly.
Hub Madison is the best apartment in Madison! They have such great amenities and neighborhood. Staffs are really nice too! Best apartment ever
The amenities are great at the hub and i like living here a lot ! The only downside is that the rooms are a little small. I like being able to use the second floor study rooms too!
The hub is great!! I absolutely love the amenities they are amazing!!! However, the apartment is a little small so make sure you're okay with that.
The building was built and furnished with poor quality materials. The maintenance requests need to be taken more seriously and acknowledged in a more timely manner.
The apartment is great, but they could do better to keep non-residents out of paid amenities. Other than that I have enjoyed all of the amenities and all of the employees are very nice.
Excellent blend of modern living and great amenities right in the heart of Madison downtown. Located right on State St among businesses and party locations, it offers surprisingly peaceful living.
I love the location and amenities but the second floor apartments have extremely high ceilings therefore costing a lot to heat and more to use AC. Having the water bill and electric bill separate from monthly rent bill is very frustrating and causes so much extra costs. The price difference from other apartments makes living here not worth it in my mind. +$100 per month is reasonable but $200+ like the HUB is to much
Great location and amenities. Could be improved by bigger rooms, windows that don't leak, amenities that work, walls that are thicker than 4" between apartments, less hidden fees, etc
Impressive with all the appliances that come with the apartment but during a summer to fall transition, an inspection shold be done but overall it's nice
Very friendly . Although a lot of the amendities tend to be broken. The steam room hasn't worked at all this year. And the sauna has broken a few times this year and last year.
I love how friendly our staff is. I also love how the apartments provide so much back to us in terms of community events and the repairmen are friendly and helpful too!
I love the hub but hate the neighbors. No disciplinary action is ever taken against people who break the rules and are a nuisance for other people.
All the amenities are really nice. Love living here. But our patio door keeps needing repairs and is never really fixed. Other than that, love the spa and gym. And our neighbors are friendly and aren't too loud.
I have had a really great experience with the HUB this far. I am in constant communication with the front office if something comes up or there are new upgrades available. Everything is fun!
you guys are doing good. i like the apartment. it looked nice. the walls were solid. the staff was good. the floors were beautiful. thank you.
Overall living at the HUB has been a great experience. It is so nice to have a workout facility within the building, that definitely helps me to work out more often!
You guys are doing good. I like the apartment. It looked nice. The walls were solid. The staff were good. The floors were beautiful. Thank you.
Good amenities, but everything else is decent. The apartment furniture is cheap and not worth the price, also the pricing is too varied among different rooms and who they give discounts too. Submitted a longer review on google.
The Hub provides many amenities, and the size of the building fits all of your friends! I couldn't imagine living somewhere else my senior year.
really a great time truly excellent community having a ripper time with ripper blokes really love it top notch excellent really fantastic love a lot