The front desk assistants are extremely friendly and helpful. I have always felt able to approach them with any questions I have. Also, when I have put in a work order, it is always taken care of within 48 hours which is amazing! I totally would recommend living at the Hub to a friend!
Overall the apartment is nice however you can tell some things are made cheap. The community is friendly and there is plenty of things to do that help bring people together.
Very pleased with my experience at The Hub. Everyone is so helpful. Could not have asked for anything more. Highly recommend living here!!!. Everything is nice but rooms are small
Maintenance crew is very friendly!! Building is kept clean, free coffee in the lobby every morning. Employees are professional and the gym is the best you can get in downtown madison.
the staff here care about the residents. It's a great place to live, and has some of the best amenities in the area. Also very conveniently located to the heart of campus.
The hub is nice my only complaint is the pool / roof should have opened much earlier we pay a lot of money to enjoy the amenities itâ€™d be nice if they were available longer before school gets out
I think overall the hub was a great place to stay. The worse part of the hub was probably the management. They were not very understanding. I wish they would be more understanding.
I enjoy living at hub madison- the amenities are great and I've met wonderful people here. There is always something to do, whether it be work out in the gym or hang out in the spa.
The community is really nice and the apartments are excellent. Amenities are great and it's a really nice place to live. Maintenance come fast. Some issues with roommate matching.
Itâ€™s loud but canâ€™t beat the price or the amenities. Would lease again but hard to get in now. Wish the roof would still be open to grill in the winter time.
At this point, I do not have a definitive answer as to why I do not find living in the hub very compelling. My experience might have been affected by the residence community that is a bit noisier than I have anticipated or the rates that keep getting higher with renewals. Poor communication might be another factor, but this is for another review, Brandon
The Hub is a really a really nice apartment complex. There are times when it can be noisy. The front office can be helpful but there are times when they are very slow with their responses and could sometimes be more helpful than they are. Furthermore, it is sometimes difficult to get trustworthy information because the people working there are students and the managers do not engage much with the residents. The Hub could have more activities and events for their residents but the ones that they do have are very nice.
My experience was pretty good, I really appreciated the amenities and great service that was offered by the staff of the hub. The workout area was my favorite
The sauna and steam room were broken for a long period of time during my stay here. The maintenance team is very prompt in responding to requests. The spa hot tubs should be open later than 10 pm as well.
So good I like a lot. People are cool. I like the poool and gym not jim tho not to get confused. I am confusion America pls explain lol vines are cool
My overall experience living at The Hub has been great. The location cannot be beat and the amenities that come with it only make it better.
Love living here so much! Really helpful staff and are very fast with servicing. We had a broken washing machine and they were very fast and efficient at getting it fixed!
So glad I chose to live at the Hub!! The staff is amazing! I had a lot of roommate troubles & they were so willing to help with everything!!
Overall it has been a great experience. The only thing I can think of is that the volleyball court needs deeper sand. I've had knee bleeds from the hard surface under the sand. A few other people have said the same thing. Another layer should take care of that.
Great location and good first apartment due to it coming furnished, but the furnishings aren't great (tend to fall apart) and the building is often noisy and unclean due to it being mostly students.
The location of the building is great but the walls happen to be very thin so it can get to be pretty noisy. The elevators also take a really long time to use but the apartment itself is nice. I like that it comes fully furnished.
Living here is amazing!! I love the amenities and the employees that work here always go above and beyond. No other place in Madison can compare!
The hub has great staff and nice amenities. The location is ideal being right next to state street and only a few minute walk away from campus.
Living here has been an amazing experience. There is no need to every leave my apartment building because I can study here, eat near here, workout here, and of course sleep here.
Fun place to live! Great facilities with opportunities to meet one another but not great at community building if you don't already know one another
Can get a little load sometimes but community is pretty nice. Management and maintenance are super nice. And the halls and amenities are usually pretty clean.
I absolutely love living here at the Hub! Despite some negative reviews I read online, I decided to sign as soon as I got a tour of this place. The conveniency of living here canâ€™t be beat. With the bus system a few steps away to anywhere in town, the gym, spa, tanning beds, study rooms, courtyard w/ grills, and rooftop pool in the summer itâ€™s hard to not give the Hub a good review! My only complaint is how small my room is for the price Iâ€™m paying, but I find it worth it with the prime amenities and location.
The rooms are good for college students. The staff ranges a lot. Some are very friendly and helpful while others do not seem qualified for the job
The location is perfect! Itâ€™s close to campus, the Capitol, the lake, and transportation. I love all the amenities the Hub has to offer! This place really feels like home.
Great facilities and staff! Also, amazing location right on state street. So close to all of my classes and to downtown as well. I would recommend living here to anyone moving to Madison.
Great place to live. Staff is very friendly. The ammenities are amazing and always well kept. I also love all the fun events planned for the residents.
i love the hub so much. Best place on campus to live by far. I also think that the amenities are unbeatable. Staff is great too. Maintenance requests are fulfilled fast.
The Hub is a great place for students to live. It is so convientient living here having a gym, tanning, and a place to study in the same building. Also the busses are minutes away from taking you to class.
The Hub is great. Amenities are awesome, rooms are spacious and rates are pretty fair for what you get. Walls are thick in case you study often, so you won't get distracted. All in all, a great place!
This place is really great! Everyone is friendly and management is very responsive to all issues. My only complaint is that sometimes the garbage rooms get trash built up and it smells
Management can be rude sometimes when you have questions, other than that it's an amazing place to live!! The amenities are amazing and the maintainance staff are the friendliest guys ever.
The apartment complex is mostly clean. Walls are thin as a balloon, able to heard every word my neighbors say crystal clear. Amenities is the only reason I signed on.
Nice place to live. Stuff seems to be starting to fall apart here though and doesnâ€™t look like any of it is being fixed/maintained. Actual units are nice to live in though. Friendly staff.
I do not know what information you need exactly, but I can tell you this: The Hub is a great place only if you forget about their rate, some of their policies, and sometimes, their poor communication. EdR is better than a lot of it competitors, but still it is not the absolute best.
I love living at the hub. amazing place with amazing people all around. The location is also unbeatable. Not super far from classes, and get to experience State St. everyday.
Top college housing experience by far! Located right off state street. Everything is nice and close for walking distance. If you like to have a good time and meet new people... this is the place
Great amenities, convenient location, maintenence requests get completed quickly and efficiently. Takes a while for packages to get processed
i love living here its so convenient and the amenities are amazing. The rooms in my apartment are definitely spacious and cozy. The large windows ensure a great view.
I like the Hub residents. It is great that majority of residents are students. It is really convenient there are people on staff most of the time.
Fab place to live in Madison! Location is perfect for getting to uni and a great social life as well as you're right by all the restaurants and bars.
Some staff very friendly especially on the front desk. Great facilities and quick maintenance. Very sociable place to live and study especially as a student
Very friendly community. Staff members are helpful and very nice. Have not had any issues with neighbors or anyone living here. Have met with a manager and he was super nice very friendly and extremely helpful
High quality living as far as the rooms, amenities, location and materials. It's mostly juniors and seniors in college along with some newly graduated people.
Maintenance is great and so are the amenities, but the security is not very helpful and sometimes I don't feel safe. There was one instance where we told the security guard that there was suspicious activity on the second floor and he didn't really even believe us and then finally went upstairs very slowly and without any urgency to escort the person out of the building.
Overall the hub is a great place to live. Itâ€™s in a convenient location off of campus and has everything you could possibly ask for. There are a few things that could be improved though
Fantastic. Could not ask for better at a college campus. Neighbors are fun, prime location. Amenities make a social place even more social. Great place
Great place. Took advantage of the four hot tubs, steam room, sauna, workout room, pool, and cold tub. Worth the money! Apartments are really new and clean!
Overall I love living at the Hub. I think it's one of the best locations in Madison because I am so close to class and FUN! The amenities are so nice as well.
I really enjoy my time here at the Hub. I decided to live here because of the great amenities. The only issue we have had here is our balcony door broke, but maintenance fixed it within 24 hours of the work request.
I enjoy the hub so much! It is in a super convenient location to stores, school, work, and transportation. Also the amenities are amazing and I love the gym!
i was a really nice night for you. Iâ€™m not going on a date but Iâ€™ll let yâ€™all be in a meeting with him and Iâ€™ll be sure he will come back. Iâ€™ll let you know when Iâ€™m leaving.
This is the best place to live as a student at UW-Madison. It has a rooftop pool for the summer that is fun and a spa. The study rooms are really nice just wish they had more.
love my roommates and apartment! The people at the front desk are so friendly and caring. Whenever I have something wrong like a lightbulb or sink problem they fix it straight away
Roomates are really nice, but wish I had more oppotunities to meet other people. The printer in the common room always seems to be out of papers
Very positive community of students, never experienced anything negative. The staff is helpful as well with my only comment being that sometimes things move a little slowly.
The front desk assistants are extremely friendly and helpful, I have always felt able to approach them with any questions I have. Also, when I have put in a work order, it is always taken care of within 48 hours which is amazing! I totally would recommend living at the hub to a friend!
I have loved living at the hub, it is always extremely clean and the amenities are super nice.The staff is also really helpful if I ever have any questions.
The hub is an amazing place to live. It can be noisy and would be better if the apartments were sound proof. The amenities are really what makes this place worth it.
Move in was a bit unorganized because the staff had apparently lost my proof of insurance and rent, but it was resolved eventually. Staff and maintenance are friendly and helpful otherwise. Enjoying my stay at the hub more than staying at Lucky.
Everyone is really friendly and nice. Only thing I would say is the elevators go down quite a lot or have been broken so has taken a really long time to get back up to our room. Other than that, an awesome environment.
peace love the hub!!!! would not wanna live anywhere else for real for real best apartment in madison. i cant believe badgers would even consider living anywhere else
I have loved living in the Hub. The amenities are excellent and the security makes it feel safe. The only downfall is the slow elevators but everything else has been great.
Very nice, maintance workers could be quicker when there is a request submitted. Usually very clean and quite, the amenities are awesome. Overall enjoy living here and would recommend it.
Love this apartment and the community! The staff and the management team are always available to help when needed and are very friendly! #Liveherelivewell
The hub is great and I love all of the amenities. One of my favorite aspects of the hub is the option for individual leases. I did not have to worry about findind a roommate. The reason i did not give 5 stars is because the hallways always smell like garbage and there is a spider problem on our deck that has not been resolved despite our multiple mantainace requests over the past month
Everything is great apart from some mess under the couch when we moved in. It is so easy to submit requests for maintenance or to get packages. The community is lovely and everyone is really nice.
The amenities are really excellent, although the steam room wasn't working when I arrived. It is annoying how you have to rent things to use the amenities in the club room. Maintenance have been very fast and the apartment is really nice, although you do pay a premium.
I do not know what information you need exactly, but I can tell you this: The Hub is a great place only if you forget about their rate, some of their policies, and sometimes, their poor communication. EdR is better than a lot of it competitors, but still it is not the absolute best.
Love the hub. Great staff. Great amenities. Everything about the Hub is just great. Very timely with helping to fix things and calling the front desk is always helpful
The hub is a great place to live! With beautiful apartments, top tier amenities and a perfect location. There is not much more anyone can ask for!
Great experience, staff is very professional and on top of everything. The transition of moving in was very smooth and everything has been better that I expected
Great place to live! Such a kind environment, especially from the maintenance staff. The amenities make it such luxurious living! I feel at home here.
Overall the hub is a great place to live, occasionally management can be a bit annoying and unhelpful like for example when we needed help because there was an issue with our simple bills.
It has been great the location is perfect. The price of the building is very well priced for all the amenities offered and has been a great 2 years
I love living in the Hub and would definitely recommend it to anyone looking for an apartment in the Madison area. The apartments are really nice and the amenities are great.
Everything at the hub is great and I love being able to use all the amenities. Great location and area. The management is very kind and accommodating
Maintenance takes a long time to come, but amenities are brand new! Rooms are all completely up to date and nice. Bedrooms are extremely spacious!
Maintenance takes a long time to come but the front desk is very friendly. The front desk promises to get things done however the communication with maintenance could be improved.
Our apartment is great! Maintenance always attends to our needs if anything is not working properly! It is a great space with an abundance of amenities to utilize.
Nicest apartments in Madison. The whole building is relatively new and comes with so many great amenities. Prime location makes it so easy to get around.
Love the layout of my 5x4 apartment. The open layout of the common area is really great. The amenities are for sure the best part. Love the gym and pool
This apartment has everything that you could every imagine! Whether you want to swim in the pool, work out, play virtual golf, go to the sauna, cook, or kick back in a tranquil and modern apartment style, you can do so here.
Was a little dismayed during our tour. We were shown the perfect apartment, then told it was actually just rented. The closest available apartment has 1 additional bedroom, so now we live in constant fear of a random roommate or increased living expenses.
Zakary M. B.
Overall, I have been really satisfied with my experience at The Hub. Move in was very simple, although the apartment was pretty dirty upon move in. But the amenities have been great so far. The only major issue we've had is that our A/C has not been properly functioning since we moved in. It is not anyone's fault, maintenance has been very responsive and taken extra measures to replace the unit multiple times, but it has still been uncomfortable and we are left waiting for the HVAC supplier to come in and fix the wiring.
I enjoy living here, there are just some minor flaws, such as poor design in closet space, bathroom, etc. If I could change one thing, I would add shelving in the closets and drawers in the bathroom.
Great environment to work, relax, watch games, etc.
Amenities are great. Wish they stayed open later than they do, especially the courtyard on the weekend.
All the hallways smell like weed. I Wish the no smoking was enforced. The pool and fitness center are great. People party all the time. Security guard should shut down excessive music past a certain tome
The smell in the hall really needs to be taken care of. Otherwise, the facilities are great! The gym could use some more free weight equipment (i.e. flatbench)
I love living in the hub. in comparison to dorms, it is SO much better. It feels cleaner, a nice sense of your own space, and even though apartments are loud around us I cant hear them inside our apartment.t
This is best awesome cool apartment that has cool best amenities and a lot of weights for me to get big and it is open 24/7 so I can lift all day
So convenient and great location! It makes going go class really easy and it also makes staying in really fun! Whether you want to have fun or study, this is the place to be.
This is my second year living at the hub madison. The maintenance guys are friendly and helpful if you put a request in. The resident staff seems to lack professional training in basic facts about the apartment building (like amenities hours and specifics about rooms).
Living here is great. The staff are very friendly and helpful. The building is always clean and the rooms are very nice. I love the hub !!!!!
I wish the hallways were vacuumed more regularly, but every single other thing about my apartment and experience living at the Hub has been absolutely perfect.
Love the amenities, although the second floor club room/house should have the stuff (pool cues and balls/pingpong paddles and balls) available at all times rather than just during office hours
The hub is a great place to live. The amenities are great, the staff is great, the rooms are amazing, and the location is perfect. It literally has everything that I need in one place. Do I want to study? I'll go to the second floor or the private study areas. Do I want to workout? I'll take the elevator to the gym and pound out a great workout. Am I hungry? I''ll go downstairs and hop onto State St. to find some good food.
I really enjoy living at the Hub. The amenities are so worth it and are always maintained in great condition. In addition, all maintenance requests have been fixed within 48 hours and always very nice people who have done so.
I love living here, but I just hope the printer gets fixed soon! One plus that I hadn't known about was that there is free coffee in the morning! That is awesome.
great location, but it does not feel as homey as it could. The sauna is not hot enough and the gym does not have a bench or squat rack. otherwise the amenities are nice.
I love the service. Everyone is friendly. I received my packages ALWAYS on time. The staffs are around the same age as me so there's no tension when asking embarrassing questions like getting locked out.
I'm so glad I live at The Hub. I love all the amenities and the community. My apartment is perfect. The location is great. Wish I could live here forever!
I really enjoy living at the hub. There are amazing amedities throughout the building. The location is also incredible. The only suggestion I have is for the trash rooms to be cleaned more frequently.
my apartment is fully furnished and I am good with my housemates.
there are all the things you need, dishwasher, water filter, washer and dryer
I have lived at the hub sine May 2017 and I have been very pleased with my overall experience. The only complaint I have is that I have still not been able to post a matinence request to have certain things fixed in my apartment. There should be more room to send in requests during move in week.
Love the atmosphere here! Great location for state street and campus. The apartments are very cozy and modern. So many possibilities. Wish I would have been here earlier!
Some things needed maintenance when we moved in, but they were fixed very quickly. So far in my experience the staff are helpful and the residents are friendly.
The Hub so far has been excellent. The move-in process was made very simple and convenient. All of the amenities are a bonus to how nice the rooms are.
Absolutely love living here! So clean and modern! The staff and other residents are all so friendly as well! Made so many friends already!!!
Amenities are nice, apartments look nice. Management is fine, but will sometimes forget to send emails. Maintenance are timely and do help most of the time.
outstanding so far! very accommodating and great place to live. Any interaction I have had with staff has been really clear and positive. The environment at Hub Madison is really wonderful
So far so good. Can't complain about anything. Haven't experienced much but the signing process and everything else has gone very smooth compared to other apartments in Madison.
The Hub Madison is a great apartment facility due to several factors. I enjoy the amenities, customer service, study spots, and awesome community.
I love this app and the rewards that cone along with it! My community is awesome and this app helps us all stay awesome and earn rewards as a group!
I signed my lease few weeks ago and the lease signing process was super easy and smooth, they even figured a way so that I don't have to worry about security deposit. Overall wonderful experience.
They have been very helpful in the before move in process! I called a few times and they are ways very friendly and willing to help. So far I am very excited to live there and work with them!
Haven't moved in yet, but application process and friendly staff couldn't have made it easier! Applied for lease and was signed and ready to go by the end of the next day!
That staff at the front desk are usually super helpful. But I think the people at the office are not always. The room dimensions should be explained before signing a lease because the pictures are unclear.
I love the facility, which is why I signed a lease,I just wish I got signing bonuses. After I signed the these they had amazing promo deals, -'d said they were unable to give them to me even though I just signed a lease a few days prior.
This seems so fun! I love that there is a way to be connected. I am a transfer student this year from La Crosse and I can't wait to meet new people!
Great location. Fun amenities when they are functioning correctly. Clean apartments. Small rooms. Great maintenance staff. Will charge you for everything
I have loved living in this apartment complex. The amenities are outstanding and the location in comparison to campus and downtown are great. The staff are always friendly and insightful.
The apartment communtiy is so great! The people are so inviting and friendly. The accommodations of the apartment are perfect for my needs. It's the perfect place for me!
Good. The place is nice. I would recommend the place to anyone that has the funds to afford it. Has many nice amenities and nice rooms. Can be loud on weekends.
I only just signed my lease with the Hub and I had several questions during the leasing process. The leasing staff was absolutely amazing! They were very knowledgeable and answered my questions promptly.
Maintenance staff is wonderful but the management is unprofessional and appears to lack basic knowledge about general building/apartment questions. The drug/smoking rule is not enforced, causing the smell of weed and smoke to fill the hallways and neighboring apartments. There are continuing problems with the water pressure and water temperature of the building.
Pretty good in terms of everything offered. the location is great, maintenance is awesome and so are the people. Safe and secure with a bunch of amenities
I love living at the Hub, I've been a resident for two years and going on my third! I especially love the amenities and its super convenient location on state street!
Its summer and finally the rooftop is open! Great sights of lake mendota and capitol. Perfect location to chill out, no matter what time of year it is!
The staff is great. S/O to Kristina for being easy to understand my questions and straight forward. See you when I'm bak from the UK this summer!
I love the hub so much! Great experience living here!! I would recommend anyone who is interested to just go for it! The pool and hot tubs are great!
Great place to live! The Hub is pretty close to State St and the University of Wisconsin at Madison. The amenities are all new and the pool is fantastic!
Amenities are awesome and apartments are very modern. The roof top pool has a beautiful view. The building is in a great location and very close to campus.
Great service, wish hot tub was open longer. Otherwise I feel that the security and everything else is very good I feel I am in a safe community.
Amazing amenities and very good staff. It is always clean and I love the new carpet in the hallways. They are making changes and there are more changes to come.
A really great community that has been very inviting to my roommate and I during the period of time where we were considering moving in. But in the end we thought the place was amazing and said yes
The apartment is brand new and a good place to live in. Really recommending to other people to live in for next year. I move out to another apartment though.
The community is very kind and friendly and good and I like it but a bit annoying sometimes not always but sometimes especially in the weekends.
It's overall very good because it is the best apt on campus and have all the amenties. However, the gym could be better, such that squat rack is missing , and that there could add a punching bag
The hub madison is a great place to live during college. It has all of the essentials that any college student would ever want. It gives great study areas, along with good places to relax. The staff is great also
The maintenance staff does a fantastic job here. I love the free coffee offered in the morning and the smiling faces. I would like to see the steam room fixed (after a year of not working) and maybe send out an email of when the rooftop may open. Thank you!
overall, I'd recommend living at the hub. It has out of this world amenities such as roof top pools, a spa, and a gym. If you're willing to pay the reasonably-high rent, it's worth the price. There are a few things to be wary of though. First off, the crowd that the hub draws in are loud and disrespectful. Almost every day there are waves of people storming down my hallway ripping down exit signs, punching holes in the walls etc. What's sad is that this place will turn into a trap house if people keep treating it this way. Another thing to be aware of is that the staff are not very good at answering questions or solving issues. A friend of mine requested a window to be replaced the first day of move in and is still waiting. However, they have gotten better at entertaining their residents by frequent give-aways and contests, which is nice.
Fantastic. Could not ask for better at a college campus. Neighbors are fun, prime location. Amenities make a social place even more social. Great place
I think that everyone is very friendly at the front desk. It is also nice to talk with people my age it adds a sense of comfort. However, I feel as if sometimes the youth of the employees works against them cause I feel like they don't necessarily know what they are doing sometimes. Also maintenance requests are addressed way too slowly.
Hub Madison is the best apartment in Madison! They have such great amenities and neighborhood. Staffs are really nice too! Best apartment ever
The amenities are great at the hub and i like living here a lot ! The only downside is that the rooms are a little small. I like being able to use the second floor study rooms too!
The hub is great!! I absolutely love the amenities they are amazing!!! However, the apartment is a little small so make sure you're okay with that.
The building was built and furnished with poor quality materials. The maintenance requests need to be taken more seriously and acknowledged in a more timely manner.
The apartment is great, but they could do better to keep non-residents out of paid amenities. Other than that I have enjoyed all of the amenities and all of the employees are very nice.
Excellent blend of modern living and great amenities right in the heart of Madison downtown. Located right on State St among businesses and party locations, it offers surprisingly peaceful living.
Impressive with all the appliances that come with the apartment but during a summer to fall transition, an inspection shold be done but overall it's nice
Very friendly . Although a lot of the amendities tend to be broken. The steam room hasn't worked at all this year. And the sauna has broken a few times this year and last year.
I love how friendly our staff is. I also love how the apartments provide so much back to us in terms of community events and the repairmen are friendly and helpful too!
I love the hub but hate the neighbors. No disciplinary action is ever taken against people who break the rules and are a nuisance for other people.
All the amenities are really nice. Love living here. But our patio door keeps needing repairs and is never really fixed. Other than that, love the spa and gym. And our neighbors are friendly and aren't too loud.
I have had a really great experience with the HUB this far. I am in constant communication with the front office if something comes up or there are new upgrades available. Everything is fun!
you guys are doing good. i like the apartment. it looked nice. the walls were solid. the staff was good. the floors were beautiful. thank you.
Overall living at the HUB has been a great experience. It is so nice to have a workout facility within the building, that definitely helps me to work out more often!
You guys are doing good. I like the apartment. It looked nice. The walls were solid. The staff were good. The floors were beautiful. Thank you.
The Hub provides many amenities, and the size of the building fits all of your friends! I couldn't imagine living somewhere else my senior year.
really a great time truly excellent community having a ripper time with ripper blokes really love it top notch excellent really fantastic love a lot
Overall the Hub does a pretty good job handling living on state street and having almost 1000 residents, but I was disappointed in the upkeep of certain amenities such as the ice rink and the golf simulator.
Pretty good for the most part. I love the location and living right in star street with a lot of different food options. My biggest concerns are probably the roommate matching service and the price to live at the Hub is a little ridiculous.
The only negative comment is about package hours. Maybe you need more workers but to be limited to 4 hours a day when you can pick up a package is difficult for some. Those times are during school, work, or sport practice times. Maybe even changing the package hours daily. On a positive note, the workers are all very friendly.
The elevators always break which is annoying and there should be more inclusive package hours. If you have work/school the package hours aren't handy
I love love love the Hub. Great community thanks to the many amenities that brings tenants together! I'm away on break right now and I can't wait to be back.
The walls are a bit too thin but other than that I have no problems. It's actually a bit strange, people have difficulty hearing what's going on inside the bedrooms but when you're inside you can hear everything outside as if there isn't even a wall.
I have been living in the hub for four months and it has been great. One thing that I want the hub to improve is the cleaning service. Otherwise, everything else is perfect
I really like how there was food for finals week. I thought the options were good. I also like that there was yoga as a way to destress from finals. My favorite was the Jimmy John's.
Everything is great, except the air conditioning system, that does not apply equally to all of my apartment, and the gym does not have bench press equipments.
You're doing great. I think that rewards are an awesome way to keep residents happy and willing to renew. I think sometimes people in the lobby can be more helpful and responsive to resident complaints.
I think the HUB is a cool place to live but some things are lacking. The amenities are convenient but they tend to be locked and under construction for long periods of time. The staff is super friendly and price is affordable.
I love leaving here, amenities are great and the location is awesome the only thing that I don't like is that some leasing office employees are terrible and rude and no comments about security at the entrance. They were pretty rude to some of my guest and they denied entrance even to me because apparently I was not on the list of residents....
My experience at the Hub has been mediocre considering the amount of money I pay per month. The utilities are great and the staff does a great job maintaining them. However, the amenities in the apartments are cheap. The water pressure is awful in the bathroom. Also, paying for utilities is also kind of ridiculous considering the amount of money we pay solely for rent.
Nice facilities but they're broken a lot such as the steam room that hasn't worked once since I moved in. With that being said I feel safe and comfortable here it's just frustrating that things are broken so often. I know you try to fix them fast but the steam room has been out for so long!
Hub Madison is the greatest apartment in the world! :) It has amenities that you can only find st luxurious spa resort hotels and the staff is very friendly.
Great cleaning staff but do not like the "package hours". I appreciate the maintenance staff but feel that many of my requests have been forgotten or get taken care of weeks later even if it was something urgent. As far as my parking spot and garage door opener, i was not pleased. pay alot of money to live and park in the hub and they had a few large dumpsters in my spot in the beginning of the year and would not move them. they also did not give me a door opener for over 2 weeks. Further, i was not give a shower speaker upon arriving and it took them 3 months to get me one even though there were many vacant units people do not live in and they could not just give me one of those speakers. front desk staff is very kind.
I love living here! I signed again for the third year in a row because it's convenient, super nice, and the staff are great. I wouldn't want to live anywhere else in Madison.
My time here at the hub has been great. The amenities are by far my favorite part although it would be nice to see the steam room working and to get a bench bar in the weight room
I think the Hub is the best place to live in Madison. My rent is less than it would cost to luve in the UW dorms and it has many many more appenities. I have also made a lot of friends in the building.
This is probably one of the greatest decisions I could have made living here. This is what every college student dreams of when they think of luxury living as a college student. Management is doing extremely well and they really care about there residents.
Amenities are amazing!! I also think the maintenance crew is great, always helpful and love to talk with you. Safety is also something I really am thankful for. Having security guards at the front desk on nights is so great.
The Hub has been an amazing living experience that I have not seen matched by other housing on campus. The facilities are all maintained and kept in great condition and any maintenance issues in my own unit are quickly addressed and fixed with no charge.
I love living here. It is always clean and safe and the workers are so nice. The location is perfect. I love the workout room and the hot tub area
I like the amenities. It would be nice if the steam room was fixed and if the sauna lights worked. Coukd have better freeweights in the gym for exercises like squatting and bench press.
very fun and enjoyable experience so far. however, there are some issues, mainly due to drunk kids breaking stuff in the hallways (such as exit signs) or making a mess.
Everything is good. Nice rooms, nice amenities, friendly staff, weight room is nice but full of people who sneak in and don't actually live here
Amenities are great, but they could use better upkeep. The hallways are quite dirty, and the spa could be maintained more frequently (especially the steam room). Overall, I'm satisfied!
It is a great community at a perfect spot in Madison downtown, and surprisingly quiet and peaceful. The amenities are nice, and the apartments have a modern and premium feel.
I like the way you treat your residents. If there was a note it would be receiving packages, as it will be better if it was little bit faster.
Great experience so far. No complaints about the building or my apartment. I wish the garbage shoots would actually open so that we don't just pile trash in the trash room
Overall, I think the Hub is very nice. It's always clean, maintenance is quick and good, and the individual workers are generally nice. I do think that they really need to work on fixing roommate situations. They should be willing to evict horrible tenants, especially when they do illegal things.
I really enjoy the hub. It's a very nice place to live and the amenities are awesome. Sometimes I feel like the management is slightly unorganized but I feel like it's just because of the crazy amount of people living here and it's still very new. I see no reason why the hub should be perfect in a year or two.
Janitors do a wonderful job cleaning up the amenities and hallways. Very friendly too. The hub management is springing new rules upon residents(eg-allowing only 2 guests up per person). i will not be living here next year because of that. You are binding the terms in our lease
Overall good people and I love the amenities! The courtyard is a great place to relax and meet people. Sometimes management can be a little too disorganized though.
You're doing a fine job! I really enjoy living at the hub, however my roommates and I have experienced several issues with our appliances, like the dishwasher and washer and dryer.
Amenities are great and the place is beautiful but staff enters my apartment a bit too often. Feels more like a parent watching over me than it does an apartment building staff. Love the hub but it has its problems.
i love living at the hub!!! My favorite part is the facilities that we have offered to us including the pool, spa, workout room, and the study rooms in the club room!
The facilities are great, but there have been a few miscommunications with management that have not been ideal. My bills were messed up with a different apartment and it took weeks to figure out.
Very friendly staff, reasonable pricing on double occupancy. I like how fast the maintenance people respond when you submit a maintenance request.
I really enjoy living at the hub! The amenities are great, from the pool to the gym and the spa. The hub has everything you need in a great location.
So far I really enjoy living in the Hub Madison. Having amenities like the rooftop pool and be gym is great. However, I have not gotten a chance to try some others so far because they have been broken.
Nice community nice staff they are amazing
Fast maintence the amuunities are amazing everything is wonderful the people or so friendly and helpful
Great place to live, close to everything, just walked back from a game a Kohl! Dinner afterward at BuffaloWildWIngs, right around the corner.
The perfect place to live in in Madison. You deserve five stars because for the first time since arriving to the US, I've finally found the perfect place to live in.
I have been nothing but satisfied with my experience thus far. The amenities are fantastic and the staff is always extremely hepful and expereinced.
I have lived here for the past year and a half. Overall, I have thoroughly enjoyed my stay here. The amenities are great, and the staff is extremely helpful. On the down-side, my roommates and I have been a little irritated with the package claiming hours. They restrict us from picking up our packages when it is convenient for us. The process seems to be more of a hassle than helpful.
Everything is going great, just please lock the trash chutes at night and in the morning! They're very loud and wake me up consistently at times like 6:30 or 2:30 in the morning, or even 8:30. We're college kids and need to be able to sleep when we can!
Doing a very good job! I just resigned to live here again. All my roommates and I have been very happy with the staff. They are always helping us with anything we need
The steam room has been broken for months and it's really annoying that you have to go downstairs to let people in. We have to fob into our rooms so we shouldn't have to fob up the elevator.
Friendly office people, fast maintenance, walk score is the best at Hub Madison! less than five minutes from hub to memorial library, less than ten minutes from hub to college library.
Living here has been great, and the staff is o friendly and helpful! Also the management is so responsive and knowledgeable. The multitude of amenities never fail to amaze me and I always feel at home.
Great! The Hub has nice vibes. The TV by the vball courts should turn off at like midnight though. The light from it comes into my room at night around the curtains and disrupts the look of my room. Also if the spa was open later I would give like 7/5 stars.
The hub is a very nice and safe place to live, and I'm so glad I decided to live here last year! The amenities are fantastic and it provides for a relaxing atmosphere.
Good staff :) But took two months for my speakers to arrive :P Internet connection is good , however wifi is a bit annoying. I suggest upgrading wifi routers and having a single wifi network.
Great amenities and great safe space. Overall, definitely the best place to live on campus. The staff is nice and it's nice to come home at night and see a security guard in the lobby.
Sometimes management is not on top of everything. Some of the things in the apartment are cheap, like the furniture and the washer and dryer and the coverings on the cabinets. However, my apartment is huge and has a beautiful view so I love it.
I like living at the hub. I've made some good friends. I signed a lease for next year and look forward to making more friends. The pool and spa are great.
it's been a great. new management is a lot more caring. i think we need more sense of community, though. the hub is really lacking the feel of a friendly, communal environment. all in all, you can tell new management is really putting in the effort to make things more exciting for their residents + to have their residents re-sign. i tend to keep pretty private and low-key, and have had not any problems doing so. thank you!
Having a great time. All the amenities are awesome including the sauna and the game room. The smart tv could work a little better but that is not really the hubs problem
Great Amenities, but they seem to break a lot/be of low quality. Overall great place to live, nice building, nice people. Also it would be nice to have Megatron turn off at night.
The Hub is a great place to live. The amenities are amazing and way better than any other apartment on campus. I also love having a washer and dryer in our apartment. I wish the hot tubs stayed open longer.
I am very happy with the hub so far. I think the only area to improve would be maintenance. Also the elevators are really slow but I don't know if there is anything you can do about that
I love living here, staff is very friendly and amenities are usually kept very clean. Very responsive to problems that arise as well which is very helpful.
Great place to live! Its proximity to State St and UW makes it a very attractive option to live as a student. Amenities are state-of-the-art and the ambiance is great!
The ammenities at this place are amazing, the staff makes me feel at home and my apartment is sick! Fully furnished and open to decorating as I please. I definitely recommend this place to everyone.
Great! Management and leasing can be hard to reach sometimes, but always very helpful. During busy signing season, more should be available. But Jason was incredibly helpful and knowledgable!
In general, the Hub is really nice but there are still some problems. The weekends (Thursday-Monday) can get really loud at night. That being said, there's normally security in the lobby which makes me feel a bit better on weekend nights. I'm in an efficiency so there is a little extra security which makes me feel really good about living here alone. The staff is still figuring things out due to the change of management. It seems like the switch should have been a bit more smooth. I am not happy that I don't have an oven and that no one told me ahead of time that I would not have an oven. All in all though, I am planning on living here again next year so none of the problems are deal breakers for me.
Good amendities, but they are constantly broken and take forever to get fixed.
The rooms are pretty nice but definitely a little small.
They finally got a new printer, which is nice.
Wish they could extend package pick up hours in the evening, and the on call phone was answered more often. I called 6 times once and still no one answered.
I feel that the management cares more when my parents bring up a problem then when I bring it up. I also don't always feel that my car is safe in the garage since it was towed at the beginning of the year, which required my mom to call in order for someone to worry about it.
I have loved my expirience so far at the hub. One of my favorite things is the 24 hour workout facility. However, sometimes i feel uncomfortable on weekends when j try to go on a run at night or am coming back and there are security guards everyWhere.
I love living at the Hub. I love all of the amenitites, from the pool to the hottubs to the weight room to the cold tub to the sauna. They're all awesome.
Love it here! The amenities are amazing. Being a college student and living in this type of luxury is something I never imagined possible!!!
i am doing well. the amenities are by far the best part howevery it can be a pain sometimes to have people over on the weekend when we can only bring 2 guests up to the apt.
The roof was closed too early. The spa should be open later than ten at night. The steam room has yet to function properly even though that was a selling point to people touring.
expensive but worth it, loved living here that's why i renewed next year. could have more gym equipment such as squat rack. security on weekends is sometimes too much with two person rule
I really am happy living at the hub apartments. I enjoy the amenities and the spacious apartment. The only recommendation that I would have would be for the staff. I understand that you are busy, but you don't take it out on the residents. I know you are also college students and don't also have as much experience in customer service, but it is your job to be pleasant!
You guys are doing a great job. The staff is really nice, helpful, and easy to talk to. The water pressure is too low and the washer/dryer is really loud in my apartment though.
I think that things are definitely improving. People in the front can be nicer and the hallways can be cleaner sometimes. Back elevator breaks down a lot.
The management staff is great here. They always respond to my questions and concerns. I enjoy the free coffee in the mornings too. They appliances in the apartments are very cheap however. They are falling a part.
I've been living at the Hub for the past 2 years, and I really enjoy the location/atmosphere. If anything, I wish security would be a little more secure (outside of weekend nights) since I don't like how anyone can just come in during the school nights, since the doors aren't always locked.
Overall I have had a pretty good experience. Amenities are pretty good, housing is nice, but the customer service could be improved. I felt the management could do more to protect the amenities from non-residents.
Everything is fine! The hub is a nice, clean place. Good people, they mean well. The gym is nice to have. this is fine. Go badgers. On wisconsin.
Everything has been great so far and I am impressed with all the amenities. However, We would like to see the steam room fixed it has not worked since we moved in.
You're doing really well so far. One thing I do have a complaint about is how the music room access is managed. I can never get in because there's a "limit on how many people can have access", even though the room is vacant half the time! Please address this. Use of amenities is important to me.
It's been great living here, the pool is awesome when it is open and the workout room is so convienent to use and the volleyball court is so fun.
So far it's been ok but the steam room and sauna have been broken for a while, and there shouldn't limited to only bring 2 guests with you at night.
I like living here, but there are some things that would make it better. Maintenance requests are fixed slowly, and cleanliness in hallways seems to be a problem. There was a spilled smoothie on the floor for 3 days before it was cleaned, along with vomit
I love living here! The only thing that could use improvement is picking up packages. I think you need to find a more efficient way to log packages and get them to use right away.
I enjoy living here. The location is very convenient. The room is in good quality and brand new. The rooftop has a beautiful view of Madison.
Th amenities are great and the staff is awesome. My only complaint is how loud it is. You can hear everything because the walls are so thin.
Great location great service nice facilities quiet not rowdy , clean, informative, safe.i love living here it is a great place that serves all needs.